Senior Product Operations Analyst

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Take charge of the complete demand intake and product operations strategy within Product Ownership.

• Introduce structure, visibility, and governance to a complex backlog that aligns with approved business cases.

• Organize current demand and establish clear standards for intake, documentation, and prioritization.

• Ensure all tasks are finalized, governed, and prepared before being added to the backlog.

• Serve as the primary control point, streamline inputs from various sources, and maintain a single trusted view of all demand and ongoing work, ensuring clear traceability, status, and progress.

• Foster accountability among Product Owners and stakeholders to ensure data accuracy and continuous workflow.

• Design and implement interim processes for intake, tracking, and reporting while tooling is still in development.

• Collaborate with IT and the Product Model Centre of Excellence to convert operational needs into system requirements and guide the shift to a fully system-enabled operating model.

• Identify demand levels, assess backlog health, and evaluate delivery performance to facilitate early detection of risks, bottlenecks, and gaps.

⛳️ Requirements

• Proficiency in English, with outstanding written and verbal communication abilities.

• Extensive background in Product Operations, PMO, or delivery governance roles within complex, matrixed settings.

• A demonstrated history of designing, owning, and significantly enhancing intake, backlog, and operational processes, functioning as a builder rather than a coordinator.

• Confidence in effectively navigating environments with inadequate tooling, evolving operational models, or ambiguous structures, bringing clarity to situations lacking it.

• Strong, practical knowledge of workflow and ticketing tools such as Jira, ServiceNow, or Azure DevOps, including contributions to configuration and process design.

• Capability to instill accountability, persistence, and follow-through across diverse stakeholders without depending on formal authority.

• A meticulous systems mindset, keen attention to detail and data integrity, with a strong focus on outcomes, visibility, and operational control.

🏝️ Benefits

• Competitive salary that reflects skills, experience, and qualifications.

• A Self Invested Personal Pension Scheme (SIPP).

• Holiday allowance plus bank holidays (subject to location).

• Flexible working options from our office or your home.

• Healthcare support depending on the country.