Global Head of Product Operations – Pharma

This is a fully remote position, open to applicants in Germany.

📋 Description

• Professional and disciplinary leadership of a team comprising approximately 50 employees, including 3 senior management personnel at the Head level.

• Overall responsibility for the advancement of the global Product Operations function and ensuring efficient and regulatory-compliant quality processes.

• Accountability for the management and continuous optimization of quality-related end-to-end processes throughout the product lifecycle.

• Monitoring and managing market complaints, returns, and recall activities while considering regulatory requirements and economic impacts.

• Central point of contact for quality-related escalations and coordination of cross-departmental problem-solving and decision-making processes.

• Conducting and evaluating risk analyses and deriving appropriate measures for risk mitigation.

• Ensuring compliance with international regulatory requirements as well as relevant GMP and GDP guidelines.

• Development and implementation of sustainable measures for the continuous improvement of processes, structures, and quality standards.

• Responsibility for budget planning, resource management, and prioritization within the area of responsibility.

• Close collaboration with Quality Assurance, Regulatory Affairs, Pharmacovigilance, Supply Chain, Manufacturing, and other international interfaces.

• Establishing and maintaining long-term relationships with internal and external stakeholders, service providers, and authorities.

• Promotion of innovative approaches and utilization of modern digital solutions to further professionalize and enhance the efficiency of the organization.

⛳️ Requirements

• Successfully completed a scientific degree, such as Pharmacy, Chemistry, Biology, or a comparable qualification.

• Over 10 years of professional experience within the pharmaceutical industry in a regulated environment.

• Extensive experience in both professional and disciplinary leadership of international and cross-functional teams.

• Solid understanding of pharmaceutical quality management and handling of market complaints, returns, recalls, and quality-related escalations.

• Very good knowledge of relevant regulatory requirements and international GMP and GDP guidelines.

• Experience in analyzing quality-related metrics and developing data-driven strategies and improvement measures.

• Strong skills in stakeholder and escalation management at various hierarchy levels.

• High level of strategic thinking, decisiveness, and action orientation.

• Structured, solution-oriented, and pragmatic work approach.

• Excellent English language skills, both written and spoken, as well as experience in international matrix organizations.

🏝️ Benefits

• A dynamic, growing company with an international working environment.

• A strategically important leadership role with high visibility within the organization.

• A highly attractive compensation model.

• An open and direct corporate culture.

• Internal and external training opportunities.

• Company and team events.

• Discounts with hundreds of partner companies through access to a corporate benefits platform.

• Flexible remote work models (up to 100% remote work), working time accounts with leisure compensation, and other attractive benefits.