Senior Product Manager – Voice Products

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of the **strategy, roadmap, and implementation** for Intermedia’s telecom offerings.

• Play a pivotal role in developing features within our broader Voice product roadmap that contribute to our UC, CC, and AI solutions.

• Convert customer, partner, regulatory, and carrier needs into well-defined product initiatives with quantifiable business results – optimizing for technical, operational, and financial aspects.

• Collaborate with Engineering, Finance, Sales, Operations, Support, and Regulatory teams to create solutions that are ready for operations, partners, and customers.

• Assess and enhance KPIs related to service quality, reliability, onboarding duration, and profitability.

• Serve as the subject-matter expert as we grow our premier telecom network in collaboration with senior managers.

• Regularly assess emerging technologies, such as AI, to uncover opportunities for enhancing the quality, performance, and efficiency of our network as it expands.

• Continuously analyze competitor UCaaS offerings to discover ways to differentiate our unique Voice features and address emerging competitive challenges.

⛳️ Requirements

• Over 5 years of experience in Product Management, with a minimum of 3 years concentrating on business voice / UCaaS and telecom services.

• Profound knowledge of SIP, RTP, VoIP protocols, SBCs, and telephony infrastructure.

• A proven record of managing the complete product lifecycle for mission-critical platforms.

• Outstanding analytical and problem-solving abilities, comfortable working with regulatory, operational, and financial data.

• Excellent written and verbal communication skills, capable of influencing senior stakeholders.

• Strong attention to detail, with a demonstrated ability to juggle multiple priorities under pressure.

• Bachelor’s degree or equivalent practical experience.

🏝️ Benefits

• *We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*