Senior Product Manager – User Platform

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Establish the product strategy and roadmap for a collection of User Platform products that encompass account lifecycle management, IAM analytics, and device and client intelligence.

• Collaborate closely with engineering managers, staff engineers, data scientists, analytics engineers, designers, researchers, and insights teams to influence product direction and provide long-term platform value.

• Work across missions, studios, and product domains to ensure that Spotify's identity and user data platform evolves in alignment with business and customer requirements.

• Assist in developing Spotify's account lifecycle platform with clearly defined account states, regulated lifecycle transitions, and thorough audit capabilities to support Engineering, Customer Service, Legal, and partner teams.

• Direct the product vision for User Intelligence, the collective platform that facilitates a reliable understanding of users, devices, and sessions through reusable signals and APIs.

• Collaborate with teams across User Fraud, Subscriptions, Advertising, Personalization, Safety, Legal, and Platform to ensure that trusted identity data becomes a key factor in decision-making.

• Transform intricate identity, trust, and data challenges into clear product strategies, business results, and prioritization choices.

• Establish success metrics such as platform adoption, signal quality, data trust, lifecycle diagnosis time, decision latency, and reduction of fragmented local solutions.

• Balance long-term platform investments with immediate business priorities, regulatory obligations, and user experience.

• Cultivate an efficient product operating rhythm across multiple teams by fostering clarity, alignment, and shared ownership that empowers teams to operate confidently.

⛳️ Requirements

• Extensive product management experience in developing platform products, identity systems, infrastructure, or large-scale consumer technology.

• Familiarity with backend platforms, APIs, distributed systems, identity platforms, policy engines, or large-scale data products.

• A strong commitment to creating reliable user experiences that harmonize security, privacy, safety, and usability.

• Utilize data to inform judgments, validate assumptions, and make informed product decisions while balancing qualitative insights with quantitative evidence.

• Enjoy tackling complex, cross-functional challenges where success relies on influence, collaboration, and robust product thinking.

• Build trusted relationships across Product, Engineering, Security, Legal, Data, Operations, and business teams.

• Clearly communicate highly technical concepts to facilitate informed business decisions for both technical and non-technical audiences.

• Skilled in building alignment among diverse stakeholders while keeping focus on long-term product outcomes.

• Bring a structured, proactive mindset and are adept at creating clarity from complex and evolving challenges.

• Passionate about developing platforms that enable teams to accelerate their work while delivering trusted experiences for millions of Spotify users worldwide.

🏝️ Benefits

• Flexible work arrangements