Senior Product Manager, Personalization, AI

This is a fully remote position, open to applicants in New York.

📋 Description

• Define & Drive Product Strategy: Take ownership of the complete personalization roadmap, encompassing recommendations, ranking algorithms, adaptive feeds, intent modeling, and predictive food preferences.

• Ship High-Impact Personalization Features: Collaborate with Engineering and ML teams to design, develop, and refine models that enhance menus, recommendations, and content presentation.

• Build the Customer-Facing AI Experience (0→1): Lead the vision and roadmap for a customer-facing conversational AI experience—from identifying problems and developing early MVPs to launching and iterating the product.

• Deeply Understand Customer Behavior: Cultivate a nuanced understanding of eater behavior patterns, including early-week ordering signals, cuisine preferences, dietary restrictions, and long-term engagement factors.

• Cross-Functional Leadership: Oversee the complete frontend product aspect of the customer-facing AI experience, working closely with Design and Engineering from initial concept to launch.

• Drive Measurable Business Impact: Enhance key funnel metrics such as CVR, add-to-cart rate, and search success rate.

⛳️ Requirements

• 7+ years of product management experience, with at least 4+ years dedicated to personalization, search, recommendations, ML/AI products, or related areas.

• Experience with LLM-powered products, conversational AI, or chatbot development—hands-on experience with 0→1 development is a significant advantage.

• Strong analytical and technical intuition; capable of collaborating closely with ML/infrastructure teams and understanding relevance, ranking, and experimental methodologies.

• Proven track record of guiding complex products from concept to launch in fast-paced environments.

• Familiarity with A/B testing platforms, online metrics, offline model evaluation, and data-driven decision-making processes.

• Demonstrated capability to manage customer-facing frontend product surfaces comprehensively, from UX vision through to launch.

• Strong instincts for user experience, with a history of close collaboration with design teams.

• Exceptional communication skills and the ability to influence stakeholders at all organizational levels.

🏝️ Benefits

• 🩺 Health Insurance coverage

• 🌅 401k Plan

• ⛱ Unlimited PTO

• 🗓️ 5-year Sabbatical: After 5 years with CookUnity, enjoy a 4-week paid sabbatical

• 🐣 Paid Family leave

• 🕯 Compassionate Leave: 3-5 days whenever the need arises

• 🥘 A substantial amount of CookUnity credits to indulge in our delicious meals, credited to your account monthly

• 🤖 AI-forward workplace: Enterprise access to ChatGPT and Claude to enhance your work efficiency and growth.

• 🧘🏽‍♀️ Wellness perks: Access to fitness subsidies to support a healthy lifestyle

• 👩🏾‍🏫 Personalized Spanish coaching

• 🚀 An incredible opportunity to be part of a company that is transforming how we eat and how chefs operate!