Senior Product Manager, Infrastructure Observability

This is a fully remote position, open to applicants in Canada.

📋 Description

• Convert concepts and feedback into a clear product vision and roadmap.

• Understand customer challenges to gather user needs, requirements, and pain points.

• Collect and accurately represent user feedback to the Engineering team, providing supporting evidence for trade-offs and priorities.

• Collaborate closely with PMM to facilitate go-to-market strategies regarding product differentiation, including the creation and updating of presentations, documentation, website content, datasheets, and whitepapers.

• Leverage your extensive product knowledge to make informed decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering.

⛳️ Requirements

• A BS/BA in Computer Science, a related field, or equivalent professional experience.

• Over 7 years of experience in Product Management.

• More than 5 years of experience in a B2B SaaS environment.

• Proficient in using or developing developer-facing tools, APIs, or platform services.

• Capable of discussing APIs, data models, schema evolution, and distributed systems concepts.

• Proven experience in driving the adoption of shared services or platform capabilities across multiple product teams.

• Experience collaborating with Engineering and Design teams to create delightful products and features with solid user experience in a fast-paced setting.

• Exceptional written and verbal communication skills, with the ability to influence stakeholders across various functions.

🏝️ Benefits

• 100% Remote, Global Culture - We connect talent from around the globe as a remote-only company, fostering a culture of collaboration and shared purpose.

• Scaling Organization – Engage in impactful work within a high-growth, dynamic environment.

• Transparent Communication – Anticipate open decision-making processes and regular updates company-wide.

• Innovation-Driven – Enjoy autonomy and support to deliver exceptional work and explore new ideas.

• Open Source Roots – Built on community-driven values that influence our work practices.

• Empowered Teams – A culture of high trust and low ego that prioritizes outcomes over appearances.

• Career Growth Pathways – Clearly defined opportunities for professional growth and career development.

• Approachable Leadership – Transparent executives who are involved, visible, and approachable.

• Passionate People – Become part of a team of intelligent, supportive individuals who are deeply committed to their work.

• In-Person Onboarding - We aim for you to thrive from day one alongside fellow new ‘Grafanistas’ to learn about our operations and culture.

• Balance is Key - We uphold a global annual leave policy of 30 days per year, with 3 days allocated for Grafana Shutdown Days to ensure the team can fully disconnect.