Senior Product Manager, Consumer Products

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the in-house authority on consumer needs, understanding the motivations behind their product requests or purchases, how they utilize the product, and the new challenges it can address.

• Conduct discovery sessions, establish sustainable feedback loops, and convert insights into the product roadmap.

• Enhance the tools utilized by our Fire Safety Team to boost their effectiveness and throughput in addressing customer fire hazards.

• Upgrade the current web and mobile experiences while facilitating new workflows and customer interactions.

• Set the guiding vision for the Ting Sensor and Services, along with the strategy to achieve this vision in collaboration with company leadership.

• Outline and deliver the roadmap that progresses towards the established vision.

• Collaborate with design, engineering, marketing, and operations teams to define the scope of each product release.

• Assess the consumer and business impact of product modifications post-implementation.

• Lead the product development initiatives that support new distribution channels alongside Marketing and Sales.

• Work with marketing on product positioning, messaging, pricing, and packaging, ensuring a seamless experience across all acquisition channels.

• Advance the internal practices for roadmapping, prioritization, and release planning for this product line.

• Employ modern AI tools proficiently across research, prototyping, writing, and analysis to meet the expectations of today's PMs.

⛳️ Requirements

• Minimum of 4 years of experience in consumer/mobile app product management.

• At least 2 years of experience in distributing products through D2C channels, with knowledge of subscription-based products, churn models, and LTV calculations.

• Strong comprehension of consumer interactions with device/software combinations, including wearables, smart home technology, and telemetry.

• Ability to extract both qualitative and quantitative consumer insights to guide product strategy and roadmap development.

• Preferably experienced with internal tools that enhance the consumer experience.

• Exceptional communication and presentation skills, coupled with executive presence.

• Comfortable leading product and business discussions with both internal and external stakeholders.

• Proven ability to convert ambiguous consumer needs into clear, repeatable product requirements catering to multiple buyers.

• Strong intuition regarding pricing, packaging, and what constitutes a commercially viable D2C product.

• At least 2 years of experience in a growth-stage startup environment, thriving in conditions of ambiguity and fast-paced development.

• Familiarity with specific AI tools and workflows utilized daily, along with an understanding of how they’ve enhanced productivity.

• Serve as an effective intermediary between engineers and business stakeholders, remaining collaborative under pressure and uncertainty.

• Process-oriented in a constructive manner: implementing lightweight processes that scale with the team rather than for their own sake.

🏝️ Benefits

• Competitive compensation

• Comprehensive benefits

• Professional development opportunities