Senior Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product vision, strategy, and roadmap for CarePath, effectively balancing immediate adoption targets with long-term platform development.

• Collaborate closely with strategic partners to ensure product investments align with business goals and enhance customer value.

• Identify and prioritize product initiatives that promote adoption, engagement, retention, and future revenue avenues.

• Convert business requirements into comprehensive product specifications, user stories, workflows, and acceptance criteria for engineering teams.

• Oversee execution across various teams and functions, managing sprint-level dependencies among Engineering, Data, UX, QA, and external partners to guarantee timely fulfillment of commitments to customers and partners.

• Lead the creation of data visibility and reporting solutions that offer actionable insights for customers and partners.

• Advocate for intuitive user experiences that seamlessly integrate into the dynamic workflows of veterinary clinic teams.

• Utilize customer feedback, analytics, experimentation, and market intelligence to assess performance and guide roadmap decisions.

⛳️ Requirements

• Minimum of 7 years of Product Management experience in SaaS, healthcare technology, fintech, commerce, marketing technology, or other data-intensive software environments.

• Proven track record of launching and scaling products or significant feature sets from initial concept to customer adoption.

• Experience in conducting customer discovery, gathering requirements, and translating insights into product strategy and execution.

• Strong knowledge of APIs, integrations, and data models, with a demonstrated ability to write detailed product specifications and collaborate effectively with engineering teams throughout the development process.

• Exceptional analytical and problem-solving abilities, with the capacity to leverage data for informed decision-making and prioritization.

• Outstanding communication and stakeholder management skills, including experience working with external customers or strategic partners.

• Ability to excel in ambiguous, fast-paced environments where priorities may shift and speed is essential.

• **Preferred Qualifications:**

• Experience in B2B2C software environments.

• Familiarity with payments, loyalty programs, customer engagement, marketing automation, healthcare technology, or transactional platforms.

🏝️ Benefits

• Comprehensive medical coverage for employees and dependents (80-90% covered by employer).

• Employer contribution to HSA with HDHP.

• 401(k) match up to 3.5%.

• Dependent Care Flexible Spending Account (FSA).

• Dental and Vision coverage available.

• Basic Life and AD&D Insurance.

• Short and Long Term Disability.

• Flexible Time Off & 12 Paid Annual Holidays.

• Paid Parental Leave.

• Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance.

• $250 Annual Stipend for Learning and Development.