Senior Product Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Take ownership of and enhance fundamental agreement execution processes, ensuring they are user-friendly, swift, and dependable.

• Gain a comprehensive understanding of user challenges through research, insights from support, and behavioral analytics, converting them into precise problem statements and priorities.

• Simplify complex tasks into straightforward, guided experiences through UX, product design methodologies, and intelligent defaults.

• Identify potential uses of AI to alleviate friction and boost user confidence, particularly during moments of uncertainty regarding required actions. Establish guardrails and fallback behaviors to uphold trust.

• Develop product guidance that assists users in making accurate decisions in compliance-sensitive situations, even when they are unsure about what is deemed "correct."

• Drive quantifiable business results through A/B testing and iterative enhancements. Formulate hypotheses, success metrics, and make informed decisions based on outcomes.

• Collaborate closely with engineering and design teams to deliver top-notch features, and work alongside support, sales, and marketing to ensure effective adoption and favorable customer results.

• Define and monitor KPIs, assess funnel performance, and create learning loops that facilitate continuous product improvement.

⛳️ Requirements

• Over 5 years of product management experience in developing user-facing B2B or B2C SaaS products.

• Strong product expertise and UX judgment, demonstrating a proven ability to streamline complex user journeys.

• Profound user empathy combined with a consistent problem-solving mindset, focusing on user needs and outcomes rather than just feature delivery.

• Experience in creating and optimizing comprehensive user flows, encompassing onboarding, key task completion, and self-service experiences.

• Strong skills in experimentation, including designing and implementing A/B tests, interpreting findings, and translating insights into impactful actions.

• Data-driven decision-making capabilities, comfortable with defining metrics, constructing dashboards, and utilizing both qualitative and quantitative data.

• Good intuition regarding where AI can enhance user-facing processes and where it may fall short, along with an understanding of practical trade-offs concerning quality, risk, and user trust.

• Excellent communication abilities, capable of aligning teams and stakeholders across product, engineering, design, data, support, sales, and marketing.

• A proactive ownership mentality, a bias for action, and the ability to thrive in ambiguous situations with multiple stakeholders.

🏝️ Benefits

• Flexible working environment - Our teams are spread across the globe. We value in-person collaboration in our hubs while also supporting remote and hybrid working. You have the option to work from one of our offices in the United States, Poland, Romania, or Ukraine, or remotely from various countries.

• Competitive compensation and stock options - We provide salaries that align with local market conditions and experience, in addition to a performance-based bonus structure and stock options to share in the company's growth.

• Professional growth and learning - We are committed to your development through courses, conferences, and access to learning materials. We promote career advancement and internal mobility, supporting teammates eager to explore new opportunities within airSlate.

• Health and well-being - We offer comprehensive benefits tailored to each country, including health insurance, wellness programs, and access to fitness options. We also designate quarterly company-wide Mental Health Days for everyone to take time off to rest and rejuvenate.

• Family-friendly culture - Family life is integral to who we are, and we embrace it in various ways. From parental flexibility to our airSlate Junior Club for children, company-wide family days, and a pet-friendly policy, we are dedicated to making work-life balance easier.

• Giving back - We support charitable initiatives globally through the airSlate Care program. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations, and backing causes selected by our teams.

• Open communication - We promote transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we ensure everyone has the opportunity to be heard and to contribute to our growth.