Senior Product Manager, AI Receptionist

This is a fully remote position, open to applicants in Poland.

📋 Description

• Take charge of the product strategy, roadmap, and business results for an AI product area spanning multiple communication channels.

• Convert patient and business requirements into prioritized product initiatives and impactful solutions.

• Enhance AI product quality through experimentation, assessment, and iterative development.

• Collaborate with AI Engineers on AI behavior and production implementation.

• Establish product success metrics, track performance, and link enhancements to measurable business results.

• Facilitate product discovery through hypothesis testing, data analysis, and user feedback.

• Work alongside Product, Engineering, Clinical, and Operations teams on comprehensive solutions.

• Guarantee patient safety, privacy, and quality within a regulated healthcare environment.

• Convey priorities, trade-offs, progress, and risks to stakeholders.

• Lead a small, cross-functional product team, overseeing strategy, roadmap, execution, and business results.

⛳️ Requirements

• Over 5 years of experience in Product Management with true end-to-end ownership.

• More than 2 years as an AI Product Manager delivering AI/ML-based products in production.

• Strong grasp of prompting, evaluation, iteration, failure modes, and ongoing quality improvement.

• Experience in formulating hypotheses, conducting experiments, measuring outcomes, and making data-driven product decisions.

• Excellent analytical abilities, including defining product KPIs, analyzing data, and correlating product performance with business outcomes.

• Methodical problem-solving skills and capacity to make data-driven decisions amidst uncertainty.

• Proven experience collaborating closely with Engineering teams and discussing technical implementation specifics.

• Outstanding prioritization, stakeholder management, and communication skills.

• Strong sense of ownership.

• Professional proficiency in both Russian and English, with experience communicating with native speakers.

• Ability to work during CET/CEST overlapping hours.

• Comfortable functioning under a long-term B2B contractor model using personal equipment.

🏝️ Benefits

• Competitive salary.

• Fully remote, long-term B2B collaboration.

• Health insurance provided post-probation period.

• Compensation for sports and wellness activities.

• Opportunities for career advancement.

• Personalized English language lessons through Preply.

• 22 working days of vacation annually.

• 5 additional wellness days.

• Paid sick leave for the first 5 working days.

• Thoughtful gifts for significant life events.