Senior Product Insights Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, initiate, and evaluate A/B testing strategies for product features, engagement tactics, and onboarding enhancements.

• Examine click, engagement, subscription, and platform behavior data to discover opportunities for retention and learner experience improvements.

• Establish key performance indicators and success metrics for product launches, monitoring them over time.

• Analyze results to inform rollout recommendations, test modifications, and platform upgrades.

• Collaborate with teams across Product, Engineering, Marketing, Operations, and Academics.

• Identify, visualize, and extract key performance indicators for informed decision-making and actionable plans.

• Present insights and succinct data narratives to senior leadership, catering to both data-savvy and non-data-savvy audiences.

• Create comprehensive Power BI reports that empower teams and partners to independently access precise data narratives and trends.

• Address ad-hoc stakeholder inquiries and prioritize tasks in a dynamic work environment.

• Guide junior analysts, including code development and review, Power BI reporting strategies, and consulting support.

⛳️ Requirements

• A minimum of 4 years of experience in a consultative, data-driven business analytics role is required.

• At least 2 years of experience in a SaaS environment focusing on product analytics is preferred.

• A Bachelor's degree in a relevant field or equivalent work experience in a rapidly growing industry is required.

• Capability to address loosely defined business inquiries using complex datasets and statistical methods.

• Demonstrated history of client service and timely, insightful project delivery.

• Strong consulting abilities.

• Proficiency in managing multiple tasks with minimal oversight.

• Leadership qualities with the capacity to train and mentor junior analysts.

• Advanced skills in data manipulation and extraction methods.

• Strong familiarity with analytic tools and proficiency in one or more programming languages.

• Experience in querying databases and creating actionable data visualizations using Power BI or Tableau.

• Advanced Excel capabilities, including formulas, pivot tables, and charts.

• Ability to design tests and conduct ad-hoc statistical analyses.

• Experience with Salesforce data and reports is a plus.

• Familiarity with Python and BigQuery is an advantage.

• Experience with subscription-based data is beneficial.

• Knowledge of platform behavior data is a plus.

• Must be willing to travel occasionally as business needs arise.

• Applicants must have authorization to work in the United States; visa sponsorship is not available.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and disability insurance plans.

• Well-being incentives.

• Parental leave.

• Paid time off.

• Certain paid holidays.

• Tax-saving accounts (FSA, HSA).

• 401(k) retirement plan.

• Employee Stock Purchase Plan.

• Tuition assistance.

• Discounts on entertainment and retail.

• Overtime pay for eligible non-exempt employees.

• Reasonable accommodations for travel limitations and application-process accessibility.