IT Solutions Analyst

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Collaborate with BRM/BPC, BSA, project managers, developers, QA, architects, solution designers, and other IT stakeholders.

• Comprehend business needs, gather business requirements, and convert them into technical specifications.

• Manage project timelines and key milestones.

• Create and uphold detailed Standard Operating Procedures.

• Identify and manage interdependencies across various domains.

• Drive and expedite project delivery and initiatives within established timelines.

• Foster collaborative relationships with domains and key partners, including the AI Council and Architecture Review Committee.

• Act as a subject matter expert for applications and platforms.

• Review documentation prepared by analysts for accuracy and completeness.

• Keep BRM/BPC, BSA, and PM informed about issues and risks.

• Ensure that technical specifications align with business requirements and anticipated functionality.

• Develop and sustain technical requirements, design documentation, user stories, and acceptance criteria.

• Produce technical specifications and documentation, including systems mapping, data flow mapping, database queries, and table updates.

• Support user acceptance testing and training related to systems.

• Extract, analyze, and interpret data; contribute to project reports and dashboards.

⛳️ Requirements

• Over 6 years of experience in system documentation and/or technical writing.

• A Bachelor's degree in a relevant field (Computer Science, Information Systems, or a related discipline) or a comparable combination of education and experience.

• Willingness to travel as required for the position, including divisional/team meetings and other in-person engagements.

• Must possess authorization to work indefinitely in the United States.

• Should not require immigration assistance or visa sponsorship now or in the future.

• Familiarity with business requirements, technical specifications, applications, and platforms.

• Proven experience in creating technical requirements, design documentation, user stories, acceptance criteria, systems mapping, data flow mapping, database queries, and table updates.

• Background in assisting with user acceptance testing and developing systems-related training materials and sessions.

• Capability to extract, analyze, and interpret data for business decision-making and project outcomes.

🏝️ Benefits

• Eligibility for annual bonuses for most positions.

• 401(k) plan with company matching contributions.

• Opportunities for career advancement, mentorship, leadership programs, tuition assistance, and practical experiences.

• Flexible workplace with a remote-first culture, allowing work from various locations, including CSAA offices.

• An inclusive and welcoming work environment.

• Reasonable accommodations for qualified applicants and employees with disabilities or other limitations.