Senior Product Designer, Knowledge Graph

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Create engaging experiences for Grafana Cloud’s Knowledge Graph context layer, which supports the entity graph, entity catalog, and RCA workbench.

• Empower customers to comprehend and explore the connections within their systems.

• Clearly present complex and dynamic information without overwhelming the user experience.

• Convert research findings and data into user-friendly experiences.

• Customize experiences for various target audiences and user perspectives.

• Collaborate effectively with engineering, product management, technical writing, GTM, and Product Design teams.

• Balance business objectives, customer requirements, and technical factors while prioritizing impactful outcomes.

• Document user needs, pain points, design strategies, UX trade-offs, and detailed feature designs.

• Conduct research and participate in both quantitative and qualitative research initiatives.

• Mentor and coach fellow designers.

• Contribute to initiatives within the Product Design team and enhance working methods.

⛳️ Requirements

• A minimum of 7 years of relevant design experience in B2B or enterprise software products.

• Ideal candidates will have experience designing tools and services for developers or other technical users.

• A portfolio showcasing effective designs for complex products developed in a fast-paced environment.

• Experience in conducting qualitative research in intricate fields.

• Capability to balance business objectives, product priorities, customer feedback, research insights, and technical considerations.

• Proven ability to work collaboratively with cross-functional teams across different locations and time zones.

• Strong attention to detail and a willingness to learn about complex technical product spaces.

• Experience working in a fully remote, fast-paced setting.

• Bonus points for experience in designing complex, data-rich interfaces with an emphasis on clarity.

• Domain knowledge or experience in observability, cloud infrastructure, and/or database monitoring is an advantage.

• When applying, include an example of how a well-designed UI facilitated decision-making in a complex area.

🏝️ Benefits

• Equity opportunities.

• Bonus potential (if applicable).

• Fully remote work with a global culture.

• Opportunities for career advancement.

• In-person onboarding experience.

• 30 days of annual leave each year.

• 3 days of annual leave allocated for Grafana Shutdown Days.

• Open communication and regular updates at the company-wide level.

• Autonomy and support in delivering exceptional work and exploring new ideas.

• Global annual leave policy in accordance with local laws where applicable.