Senior Product Designer, Knowledge Graph

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Design user experiences for Grafana Cloud’s Knowledge Graph, including the entity graph, entity catalog, and RCA workbench.

• Assist customers in comprehending and exploring the connections between their systems.

• Develop clear and straightforward methods to convey complex and ever-evolving information.

• Convert research and data into easily digestible experiences.

• Customize experiences for various target audiences and user viewpoints.

• Collaborate across functions with engineering, product management, technical writing, go-to-market teams, and Product Design.

• Prioritize impactful outcomes while balancing business objectives, customer requirements, and technical aspects.

• Record user needs, pain points, design directions, UX trade-offs, and detailed feature specifications.

• Conduct research and take part in both quantitative and qualitative research initiatives.

• Build expertise in product areas and create role-specific experiences.

• Mentor and coach fellow designers.

• Engage in Product Design team initiatives and contribute to evolving workflows.

⛳️ Requirements

• Over 7 years of relevant design experience in B2B or enterprise software products.

• Ideal candidates will have experience designing tools and services for developers or highly technical users.

• A portfolio showcasing effective designs for complex products delivered in a fast-paced setting.

• Experience conducting qualitative research in intricate fields.

• Capacity to balance business objectives, product priorities, customer feedback, research insights, and technical considerations.

• Ability to work collaboratively with cross-functional teams across various locations and time zones.

• Strong attention to detail and a desire to learn about a complex, technical product landscape.

• Experience in a fully remote, fast-paced work environment.

• Expertise in designing intricate, data-rich interfaces with an emphasis on clarity.

• Knowledge or experience related to observability, cloud infrastructure, and/or database monitoring is a plus.

• When applying, provide an example of how decision-making in a complex area has been simplified through a well-curated user interface.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• Fully remote, fostering a global culture.

• Opportunities for career advancement.

• In-person onboarding experiences.

• 30 days of annual leave per year.

• 3 annual leave days allocated for Grafana Shutdown Days.

• Open communication and regular updates company-wide.

• Autonomy and support to deliver exceptional work and explore new ideas.