Senior Product Designer

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Oversee the complete product design process for intricate Spruce mobile banking features and user journeys.

• Convert customer requirements, business objectives, technical limitations, data, and regulatory criteria into well-defined product opportunities and user-friendly experiences.

• Identify challenges, outline journeys and workflows, brainstorm concepts, prototype, validate, and produce designs ready for production.

• Organize, execute, and summarize customer research and usability testing.

• Shape the future of Spruce’s native experiences on iOS and Android platforms.

• Create scalable patterns, frameworks, and interaction standards throughout the Spruce ecosystem.

• Utilize AI-driven tools, such as Figma Make, Figma MCP, and other emerging technologies.

• Collaborate with Product, Engineering, and Content teams during discovery, planning, implementation, testing, and launch phases.

• Work with Legal and Compliance teams to adhere to regulatory standards.

• Evaluate implemented experiences for design excellence, accessibility, platform consistency, and conformity with approved designs.

• Aid in release preparedness by identifying experience risks, validating essential journeys, and assisting in issue resolution.

• Articulate design strategies, justifications, dependencies, and risks to cross-functional partners and leadership.

• Lead workshops and critiques.

• Advocate for design excellence through critique, mentoring, standards, and ongoing enhancement.

⛳️ Requirements

• A minimum of 6 years of experience in product design, preferably with complex mobile products or services.

• A portfolio that showcases end-to-end product thinking, robust interaction and visual design, and significant customer or business results.

• Proven experience in designing native applications for iOS and Android.

• High-level expertise in Figma, including components, libraries, prototyping, documentation, and developer-ready design elements.

• Demonstrated experience utilizing AI-assisted tools and workflows to enhance exploration, prototyping, documentation, research synthesis, and design-to-development collaboration.

• Experience in streamlining complex workflows and creating high-trust or high-stakes customer interactions.

• In-depth understanding of accessibility and inclusive design principles.

• Experience in planning or collaborating on customer research and usability testing.

• Ability to leverage qualitative and quantitative data to inform, validate, and articulate design decisions.

• Comfort in navigating uncertainty, balancing competing demands, and independently advancing complex tasks.

• Strong skills in cross-functional collaboration with Product, Engineering, Content, Analytics, Legal, Compliance, and business stakeholders.

• Excellent facilitation, storytelling, presentation, and design rationale skills.

• Keen attention to detail while maintaining a focus on the overall customer journey and product strategy.

• Experience in the financial services, fintech, identity, security, or other regulated sectors is preferred.

• Bachelor’s degree in design, human-computer interaction, or a related field, or equivalent professional experience.

🏝️ Benefits

• Medical and prescription coverage for employees and eligible dependents.

• H&R Block Retirement Savings Plan (401(k) Plan).

• Employee Assistance Program.

• Virtual fitness center initiatives.

• Associate discount program.

• Business Travel Accident Insurance.

• Associate Tax Preparation benefit.

• Competitive compensation.

• Comprehensive benefits package.

• Support for personal and professional life.

• Opportunities for continuous learning.

• A high-performing, connected workplace culture.