Senior Product Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive the design direction for major product initiatives aimed at enterprise and franchise partners.

• Develop scalable solutions for enterprise and franchise clients while collaborating with domain squads for estimates, scheduling, and payments.

• Convert product strategy into user-focused solutions using wireframes, prototypes, and high-fidelity visuals.

• Work alongside product managers, engineers, researchers, and stakeholders to identify issues, explore solutions, and deliver high-quality experiences.

• Conduct and synthesize user research alongside usability testing.

• Assess AI opportunities, challenge low-value applications, and integrate AI insights into discovery, prioritization, and design processes.

• Create AI-assisted experiences that include error states, confidence indicators, transparency, and feedback mechanisms.

• Enhance design processes, tools, and team rituals.

• Balance user requirements with business objectives to prioritize significant design projects.

• Present design choices to cross-functional partners and leadership.

• Promote collaboration, feedback, and inclusivity within the design team.

⛳️ Requirements

• Over 6 years of experience in product design, UX/UI design, or a related discipline.

• A strong portfolio showcasing experience in designing intricate digital products across various platforms.

• Expertise in modern design and prototyping tools, including Figma, Claude code, and AI prototyping tools.

• Experience in developing and evolving design systems at scale.

• Profound understanding of user-centered design, accessibility, and best practices in interaction design.

• Experience working collaboratively within agile product teams.

• Proven ability to utilize AI tools to enhance workflows, streamline processes, or elevate outputs.

• Experience in designing for enterprise, B2B, or multi-location and franchise products.

• Familiarity with AI-accelerated development cycles within larger engineering teams.

• Bachelor’s degree in design, HCI, or a related field, or equivalent professional experience.

• Strong leadership and collaboration abilities, coupled with a growth mindset.

• Excellent communication and storytelling skills to advocate for design.

• High emotional intelligence and a commitment to supporting others.

• Ability to navigate uncertainty and balance strategic insight with tactical execution.

• Capacity to build strong, cross-functional relationships across enterprise teams and domain squads.

• A curiosity about how people think, behave, and interact with technology.

• A diverse background with a range of cross-functional interests or a depth of specialized expertise.

• Personal resilience to learn from the ground up and thrive in uncertain conditions.

🏝️ Benefits

• Medical, dental, vision, life, and disability insurance.

• 401(k) plan.

• Paid holidays.

• Flexible, on-demand paid time off.

• Equity in a rapidly growing startup.

• Monthly technology reimbursements.

• Employee assistance program.

• Flexible time off policy.

• Paid parental leave.

• Additional company benefits.