Senior Product Designer

This is a fully remote position, open to applicants in Florida.

📋 Description

• Take ownership of the UI and UX for the member web marketplace, iOS and Android applications, browser extensions, email newsletters, and client admin tools, ensuring they provide a unified product experience.

• Lead design roadmap priorities and guide feature development from problem identification to launch.

• Elevate the quality of key user flows, including search, deal discovery, offer details, redemption, and onboarding processes.

• Collaborate with Engineering to create a comprehensive design system with WCAG 2.1 AA accessibility as the baseline standard.

• Organize and conduct user research with members and client HR administrators, translating insights into actionable decisions.

• Utilize GA4, funnels, heatmaps, and A/B testing to identify friction points and link design choices to engagement, redemption, and retention metrics.

• Establish benchmarks for newsletter and lifecycle email design in partnership with Marketing.

• Supervise and develop one Product Designer, including the implementation of design critiques and request management processes.

• Engage directly with Figma to enhance the design practice while maintaining hands-on involvement.

⛳️ Requirements

• Over 7 years of experience in designing digital products, with substantial B2C expertise in marketplaces, e-commerce, or deals.

• At least 2 years of experience in managing or formally mentoring designers.

• A portfolio showcasing completed projects across various platforms (such as web and native mobile), detailing the problem, your process, and the outcomes achieved.

• Practical experience in conducting interviews and usability tests personally.

• Proficiency in analytics: the ability to interpret funnels, formulate hypotheses, and design A/B tests to validate them.

• Experience in building or scaling a design system in collaboration with engineers, along with advanced skills in Figma.

• Strong communication skills, capable of establishing processes within a lean, fast-paced team environment rather than merely following existing protocols.

• Experience designing browser extensions (Chrome, Safari) or other constrained user interfaces.

• Familiarity with email design using ESPs such as Iterable, Braze, or HubSpot.

• Experience in designing for multiple languages and localized user experiences.

• BenefitHub does not currently provide H-1B Sponsorship.

🏝️ Benefits

• Medical, Vision, and Dental (Employer covers 75% of monthly contributions).

• Coverage for Domestic Partners across all insurance plans.

• 100% employer-paid Life Insurance.

• Options for 401(K) retirement plans (including employer contributions).

• Generous Paid Time Off (PTO).

• Comprehensive Paid Paternity and Maternity Leave Policies.

• 11 Holidays (including an office closure the day after Thanksgiving).

• Opportunities for professional development.

• Flexible work schedule options.

• A collaborative and innovative work environment.

• Remote-friendly work arrangements.

• Employee discount programs.

• Flexible Spending Account programs.

• Voluntary Benefit Programs (STD, LTD, Life Insurance, Accident).