
Senior Product Designer, AI Division
Posted Jul 30

Posted Jul 30
This is a fully remote position, open to applicants in United States, +1 more state.
• Design end-to-end experiences for agents.
• Conduct discovery sessions to address AI-specific UX challenges.
• Collaborate with Product and AI Engineering teams to establish jobs-to-be-done for workflows powered by agents and new product interfaces.
• Develop patterns that promote trust and transparency.
• Create and validate prototypes.
• Work alongside AI Engineering to refine interaction paradigms.
• Craft design patterns applicable across various agent domains such as lease consolidation, space optimization, and energy management.
• Minimum of 4 years in product design, with a focus on AI or ML-driven products where the underlying systems are probabilistic rather than deterministic.
• Proficient in integrating AI tools into your workflow.
• Actively utilizes AI tools in the design process for research synthesis, design generation, coded prototyping, and documentation.
• Experience in designing trust surfaces, including confidence disclosure, human-in-the-loop triggers, progressive automation, and failure recovery strategies for AI-enabled products.
• Strong preference for familiarity with agentic design patterns such as agent monitoring, verification, override flows, and autonomy-level configuration.
• Expertise in Figma and experience with AI-driven prototyping tools for integrating design artifacts directly into development workflows.
• Depth in service design.
• Experience in mapping multi-stakeholder workflows where design challenges extend beyond the screen.
• Proficient in creating customer journey maps, service blueprints, and jobs-to-be-done mappings as tools used in production rather than just in portfolio case studies.
• An instinct for enterprise B2B environments.
• Strong collaborative skills with engineering and product teams.
• Ability to make and justify interaction pattern decisions with a documented rationale.
• Bachelor's degree in design or a related field, or equivalent professional experience.
• Competitive Compensation
• Comprehensive Benefits, including health, dental, and vision insurance, along with generous paid time off to support your well-being.
• Flexible Work Environment, whether remote, hybrid, or in-office, we support work arrangements that enhance productivity and balance.
• Inclusive & Collaborative Culture, fostering a workplace where diverse perspectives are valued, teamwork is encouraged, and everyone has a voice.
paddy
H&R Block
H&R Block
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