Senior Portfolio Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide strategic oversight for programs, projects, and task orders within the designated customer portfolio.

• Ensure that projects are completed on time, within budget, and meet contractual scope and customer expectations.

• Establish and track project plans, milestones, staffing needs, risks, dependencies, and corrective measures.

• Guarantee that contractual deliverables are thorough, accurate, of high quality, and submitted punctually.

• Identify and escalate any delivery, staffing, financial, or customer risks and facilitate their resolution.

• Act as the primary point of escalation for programs and a trusted senior partner for customer stakeholders.

• Oversee assigned employees, which includes coaching, performance management, evaluations, approval of timecards and leave, monitoring utilization, retention, recruiting, onboarding, promotion, and offboarding.

• Formulate and implement account growth strategies, identifying expanded scope, task orders, contract vehicles, and related opportunities.

• Collaborate with business development and capture teams to seek new opportunities.

• Maintain relationships with customer government program leadership, contracting stakeholders, and technical leaders.

• Oversee contract scope, funding, performance periods, labor categories, staffing, deliverables, reporting, and compliance.

• Monitor funding, burn rates, ceilings, option periods, and contractual milestones in conjunction with Contracts and Finance.

• Manage the financial performance of the account, including revenue, utilization, costs, margins, forecasts, invoicing, and billing discrepancies.

• Maintain approximately 50% individual billable utilization.

• Establish account-level scorecards and report on revenue, margin, staffing, utilization, vacancies, deliverables, customer satisfaction, invoicing, funding, burn, and pipeline metrics to the Federal Services Director.

• Lead Program Managers, Project Managers, technical leads, and delivery personnel.

• Build cohesive account teams, coordinate staffing, develop future leaders, and promote customer service, operational excellence, professional development, and accountability.

• Deliver engagement plans, staffing plans, status reports, forecasts, financial reports, SOWs, change orders, compliance documentation, development plans, performance reviews, certification roadmaps, methodologies, thought leadership outputs, and event representation.

⛳️ Requirements

• Bachelor’s or master’s degree in Engineering, Computer Science, Management Information Systems (MIS), or a related field.

• 7–10+ years of experience, including a minimum of 3 years managing consulting or professional services teams and/or federal programs.

• Ability to balance direct, billable customer delivery responsibilities with portfolio leadership, personnel management, financial oversight, and business development activities.

• Comprehensive knowledge of security domains (cloud, endpoint, risk management, compliance, etc.).

• Familiarity with NIST, CIS Controls, ISO 27001, HIPAA, and PCI-DSS.

• Experience with project management methodologies and tools.

• Eligibility to obtain a federal security clearance is required.

• Experience in building or scaling a Professional Services / Engineering Team.

• Background in dynamic consulting environments.

• CISSP, CISM, CISA, or PMP certifications are strongly preferred.

• Excellent communication, leadership, organizational, and relationship-building skills.

🏝️ Benefits

• A competitive salary, paid bi-monthly, along with an annual performance bonus linked to segment results.

• Companywide new business incentive programs.

• Contribution incentives for white papers, blog posts, internal webinars, etc.

• Starting with 3 weeks of PTO, plus 11 paid holidays each year.

• 401(k) plan with a 100% company match on the first 4%.

• Monthly reimbursement for cell phone and home internet expenses.

• Paternity / Maternity leave.

• 100% of medical premiums covered by True Zero.