Senior PMO Program Manager – Healthcare Manufacturing

📋 Description

• Ensures that all program requirements and objectives are accurately gathered, understood, and effectively translated for execution.

• Assembles teams to achieve project goals and objectives for various enterprise-level projects.

• Collaborates with customers, whether internal or external, from the requirements gathering phase through to product acceptance.

• Aligns the program team with customer needs by establishing milestones, goals, and objectives informed by input from all functional areas and stakeholders involved in the enterprise project.

• Reviews project schedules alongside functional project managers and project coordinators assigned to the projects.

• Provides guidance and motivation to project teams to successfully meet project goals and corporate initiatives.

• Articulates project objectives in the context of overall strategic business goals.

• Acts as a liaison with customers, vendors, stakeholders, and project sponsors.

• Develops creative solutions to address critical customer and user needs.

• Manages the creation of project plans with a focus on achieving project goals and corporate initiatives, which includes project-specific Key Performance Indicators (KPIs) or metrics.

• Monitors Key Performance Indicators (KPIs) for projects and manages the work within the constraints of scope, quality, time, and cost.

• Gathers and summarizes current project information and milestone status relative to the project performance baseline.

• Drives project and program tasks to completion in line with the project schedule.

• Coordinates team efforts to develop an integrated project plan and conduct a risk analysis with action plans to mitigate identified risks.

• Manages resource capacity and tracks time allocated to enterprise-level projects.

• Conducts financial management and analysis of costs for enterprise-level projects and programs, including Capital Expenditures Requests (CERs), travel, training, resource allocation, and other project-related expenses.

• Forecasts project budgets and labor requirements for current and future site needs.

• Remains accountable for the overall success of the program, including cost, schedule, quality, and scope management.

• Holds the team accountable for both individual and collective results.

• Balances cost, schedule, and timelines against the requirements of the enterprise-level project.

• Reports on project status, issues, and implemented solutions, along with assessments and evaluations of outcomes.

• Provides leadership with updates, highlighting significant opportunities for improvement.

• Identifies potential problem areas against the plan and develops and implements alternative solutions.

• Identifies optimal cost solutions to reduce expenses by streamlining processes and systems (e.g., modifying responsibilities, consolidating tasks, eliminating non-value-added processes, or completely re-engineering processes and systems).

• Supplies key stakeholders with regular updates on project performance status, variances from the plan, and corrective actions if necessary.

• Participates in the exchange of ideas and information within the department and across other Jabil facilities to ensure that best practices are disseminated throughout the company.

• Drives continuous improvement through trend reporting analysis and metrics management.

• Demonstrates a commitment to customer service by anticipating, meeting, and exceeding expectations through quick and effective problem-solving, prioritizing customer issues.

• Guides others through challenging decision-making situations.

• Designs and facilitates training related to the implementation of enterprise initiatives.

• Engages and collaborates with customers within Jabil to gain a deeper understanding of their needs.

• Facilitates relevant, concise, and effective communication through various mediums.

• Crafts clear and consistent messages for diverse audiences, ensuring that delivery is both relevant and effective.

• Works closely with communications, stakeholders, and management to remain informed about critical company information to evaluate and measure program effectiveness and its impact on the business.

• Adheres to and complies with all procedures outlined in the company security policy.

• Leads teams across multiple regions and time zones.

• Travels to different regions as necessary based on program requirements.

• Identifies and understands interdependencies across various sites and functional areas.

⛳️ Requirements

• Project Management Professional (PMP) certification or equivalent is required.

• Must be skilled at navigating the diverse landscape regarding country cultures, company divisions, and internal hierarchies.

• Proficiency in using personal computers, Microsoft Office products (Excel, Word, and PowerPoint), and email skills is required.

• Proficiency in project management software (such as Microsoft Project, Celoxis, Smartsheets, etc.) is essential.

• Bachelor’s degree is required; a Master’s Degree is preferred.

• A minimum of 8 years of work-related experience in project management or a related field is required.

• At least 8 years of work-related experience in regulated industries is required.

🏝️ Benefits

• Medical, dental, and vision insurance plans.

• Paid time off accruing at a rate of 3.07 hours during your first year of employment.

• 4 weeks of paid parental leave.

• 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays).

• 401(k) retirement plan.

• Employee stock purchase plan.