Senior Planning and Performance Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the execution of a comprehensive complaints analysis process utilizing Artificial Intelligence tools to uncover trends and implement responsive solutions.

• Produce management reports that highlight critical pain points in order operations and promptly communicate corrective actions to execution teams.

• Develop and launch a BI Alerts Dashboard, ensuring data integrity, and create a roadmap for the introduction of new pertinent alerts.

• Collaborate in establishing a solid, unified control point for material order data.

• Work in close partnership with the data team.

⛳️ Requirements

• Prior experience in data analysis, Business Intelligence (BI), or process improvement, ideally within Logistics, Order Management, or Supply Chain sectors.

• Demonstrated capability to manage high-volume data utilizing SQL.

• Ability to work independently and proactively in identifying and addressing structural challenges.

• Familiarity with or interest in employing AI tools.

• Excellent communication skills and a strategic mindset.

🏝️ Benefits

• Meal and/or food allowance.

• Health and dental insurance.

• Transportation allowance.

• Extended maternity and paternity leave.

• Childcare assistance.

• Wellness support through partnerships with Wellhub and Zenklub.

• Educational incentives.

• Discounts on airline tickets.

• Collaboration with pet health insurance.

• Access to Arco educational materials for employees' children.

• Partnerships for MBA and postgraduate programs.