Senior Pharmacovigilance Officer, Team Lead – Medical Device Experience Needed

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Leads the team accountable for ICSR management for a designated project or set of projects in the role of Team Leader while managing ICSR staff.

• Ensures appropriate task distribution for assigned projects and teams while overseeing the workflow process.

• Promotes and facilitates effective collaboration with clients in ICSR Management.

• Contributes to the attainment of the company's goals and objectives.

• Operates under the guidance of the ICSR Operational Lead.

• Provides support for additional activities undertaken by the project team on behalf of the client and the company.

• Establishes and maintains project-specific KPIs for contracted ICSR activities (including optimizing procedures, training, etc.).

• Suggests process improvements to the ICSR Operational Lead.

• Manages ICSR deviations with the support of the ICSR Operational Lead.

• Reviews trackers and timesheet data to ensure accuracy.

• Participates in ICSR processing and the second quality check of cases.

• Supports other departments as approved and directed by the ICSR Operational Lead.

• Acts as the designated team Subject Matter Expert (SME).

• Assists the RA & PV Network Department as required, including serving as the LCPPV for the specified country and taking on the role of PRLS for the designated language, as agreed with the line manager.

⛳️ Requirements

• Graduate in life sciences, pharmacy, nursing, or other healthcare-related qualifications or experience in pharmacovigilance.

• Significant previous work experience in pharmacovigilance (minimum of 1 year in a line manager position).

• Experience with Medical Devices is essential.

• Excellent written and verbal communication skills.

• Organizational skills, including a keen attention to detail and the ability to multitask.

• Proficient delegation skills.

• Strong planning and time management abilities.

• Technical proficiency.

• Ability to work effectively in a team.

• Fluent in English (both spoken and written).

• Advanced proficiency in MS Office applications.

🏝️ Benefits

• Opportunities for training and career development within the organization.

• Strong focus on personal and professional growth.

• Friendly and supportive work environment.

• Chance to collaborate with colleagues from around the globe, with English as the company's primary language.