Senior Pharmacovigilance Officer, Team Lead – Case Processing Manager, Medical Device Experience

This is a fully remote position, open to applicants in Poland.

📋 Description

• Leads the team responsible for ICSR management for a designated project or group of projects as Team Leader, while also managing ICSR staff.

• Ensures proper task distribution for assigned projects and teams and oversees the workflow process.

• Guarantees effective collaboration with clients in the realm of ICSR Management.

• Contributes to the achievement of the company’s goals and objectives.

• Works under the guidance of the ICSR Operational Lead.

• Provides support for other activities undertaken by the project team on behalf of the client and the company.

• Establishes and maintains project-specific KPIs for contracted ICSR activities, which includes optimizing procedures, conducting training, and implementing actions to enhance ICSR team efficiency.

• Suggests process improvements to the ICSR Operational Lead.

• Manages ICSR deviations with the support of the ICSR Operational Lead.

• Reviews trackers and timesheet data to ensure accuracy.

• Engages in ICSR processing and second quality control of cases.

• Supports other departments, as approved and directed by the ICSR Operational Lead.

• Functions as the assigned team Subject Matter Expert (SME).

• Provides assistance to the RA & PV Network Department as necessary, including serving as the Local Contact Person for Pharmacovigilance (LCPPV) for the specified country and taking on the role of Person Responsible for Local Screening (PRLS) for the designated language, as agreed upon with the line manager.

⛳️ Requirements

• Graduate in life sciences, pharmacy, nursing, or another healthcare-related qualification, or possess relevant experience in pharmacovigilance.

• Significant previous work experience in pharmacovigilance, including a minimum of 1 year in a line manager role.

• Experience with medical devices is required.

• Exceptional communication skills, both written and verbal.

• Strong organizational skills, including attention to detail and the ability to multitask.

• Proficient in delegation.

• Skilled in planning and time management.

• Possesses technical skills.

• Effective team player.

• Fluent in English (both spoken and written).

• Advanced proficiency in MS Office.

🏝️ Benefits

• Opportunities for training and career development within the organization.

• Strong focus on personal and professional growth.

• A friendly and supportive working environment.

• Opportunity to collaborate with colleagues worldwide, with English as the company's primary language.