Senior People Success Partner

atEquipRemoteUS flagUnited StatesFull-timeCustomer SuccessSenior$96k – $120k/year

Posted 1 day ago

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide daily guidance and support to leaders across all levels regarding employee relations, performance challenges, team dynamics, conflict resolution, and career development.

• Mentor and guide leaders in addressing routine employee relations or performance matters while adhering to best practices.

• Manage intricate employee relations and performance-related cases for designated business functions and teams.

• Conduct thorough, effective, and impartial investigations.

• Collaborate with leadership to enhance employee relationships, morale, engagement, productivity, and retention.

• Advise leaders on recruitment decisions and workforce planning that align with organizational strategies.

• Facilitate the execution of annual performance management programs.

• Develop and gather People data and reporting to analyze trends, create solutions, and inform strategic business decisions.

• Partner with People Operations to ensure compliance with programming, initiatives, and policies.

• Own and implement special projects and initiatives.

• Maintain an understanding of the business’s financial position, objectives, culture, and competitive landscape.

• Perform additional duties as assigned.


⛳️ Requirements

• Over 5 years of relevant experience as an HR Business Partner in a high-growth organization.

• PHR, SPHR, or other HR certification is preferred.

• Proven experience in resolving complex employee relations challenges.

• Strong knowledge of compensation practices, employee relations, diversity, equity, inclusion and belonging, performance management, as well as federal and state employment laws.

• Exceptional interpersonal and customer service abilities.

• Ability to build meaningful relationships with leaders at every level.

• Proficiency in understanding needs, proposing solutions, and following up to ensure resolution.

• Self-starter with a demonstrated track record of taking initiative to continuously enhance processes and systems.

• Excellent organizational skills and attention to detail.

• Strong time management skills with a proven ability to meet deadlines.

• Robust analytical and problem-solving capabilities.

• Proficient in Google Suite products.

• Excellent verbal and written communication skills.

• Ability to lead and facilitate training sessions.

• Must be legally authorized to work in the United States for any employer.

• Must not require employment visa sponsorship now or in the future.


🏝️ Benefits

• Flex PTO policy (recommended 3-5 weeks/year) plus 11 paid company holidays.

• Generous parental leave.

• Competitive Medical, Dental, Vision, Life, and AD&D insurance.

• Equip covers a substantial percentage of benefits premiums for individuals and families.

• Spring Health, a completely employer-funded mental health benefit through Guardian.

• Five free therapy sessions and five free coaching sessions per year for you and your dependents.

• Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more.

• HealthJoy, a fully employer-funded healthcare concierge platform.

• 401K option available.

• $50/month stipend for home internet expenses.

• $250/month stipend for co-working space.

• Initial work-from-home stipend of up to $500.

• $200 reload on the home office stipend at the three-year mark and every other year thereafter.

• Company laptop provided.

• Bonus opportunities available.

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