Senior People Generalist

This is a fully remote position, open to applicants in India.

📋 Description

• Ensure the accuracy of employee records in HRIS and People systems, identifying and rectifying any discrepancies.

• Manage the processing of employment letters, confirmation letters, and verification letters, as well as approved compensation changes while maintaining proper documentation.

• Oversee the XOXO voucher program and assist with the SPIFF reward initiative.

• Aid in the administration of benefits in India, including the Provident Fund, Pension Scheme, and other statutory filings.

• Take ownership of audit preparedness through HR file audits, compliance postings, and preparation for statutory audits.

• Track compliance and training completion, following up on deadlines and assisting with POSH training logistics.

• Generate People reports and assist HRBPs in data extraction and formatting for leadership presentations and dashboards.

• Conduct new-hire orientation and provide information to employees regarding benefits, policies, and HR procedures.

• Organize new-hire connects, monitor probation and confirmation timelines, and highlight important deadlines.

• Assist with the complete offboarding process, including HRIS updates, payroll notifications, exit coordination, interviews, and data collection.

• Support performance management processes, track outcomes, facilitate manager communications, and maintain documentation.

• Guide employees in utilizing career-planning resources and escalate development discussions to HRBPs.

• Act as the primary contact for employee and manager inquiries, resolving routine issues and escalating complex matters as needed.

• Provide confidential support for employee-relations investigations while maintaining tracking for India ER and AllVoices.

• Assist with employee engagement initiatives, recognition programs, Culture Committee coordination, surveys, communications, and internal HR content creation.

• Collaborate on the development and delivery of training content with HRBPs and OED.

• Utilize AI tools like Claude and Replit for drafting, reporting, content creation, data analysis, and workflow processes.

• Identify opportunities for AI-assisted and automated People Operations solutions and propose them as needed.

• Support AI-enabled People tools, portals, and dashboards while sharing insights from emerging AI trends.

• Report directly to the Senior Manager HRBP.

⛳️ Requirements

• 5–7 years of experience in Human Resources, HR Operations, or a generalist role within the people domain.

• Bachelor's or master's degree in business administration, Human Resources, or a related discipline.

• Practical experience with HRIS platforms, such as ADP or similar systems.

• Quick learner, comfortable with adopting new systems.

• Strong grasp of basic HR compliance in India, including Provident Fund, POSH, and labor code regulations.

• Exceptional attention to detail and ability to execute accurately and promptly across various workstreams.

• Excellent communication skills, both verbal and written.

• Capability to manage sensitive situations with professionalism and tact.

• Proficient in Excel.

• Enthusiasm for utilizing AI and adeptness in running reports, formatting data, and supporting analysis.

• High level of integrity and confidentiality.

• Ability to quickly build rapport and trust with colleagues.

• Capacity to take initiative in uncertain situations.

• Competence in delivering training solutions as required.

• Ability to manage and address matters effectively.

🏝️ Benefits

• Medical, Term & Accidental Insurance.

• All Purpose Leave (casual & sick time): 12 days.

• Earned Leave: 15 days.

• Public Holiday: 12 days.

• Generous Maternity & Paternity Leave.

• Quarterly Wellness Day.

• Work From Home Allowance.

• Access to best-in-class AI and productivity tools from Day 1 at no cost for every full-time employee.