People & Operations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in coordinating the onboarding and offboarding processes for Rosie, including the management of paperwork, background checks, and documentation required by clients.

• Ensure the maintenance of precise, auditable records within HR and operations systems.

• Document and revise workflow processes.

• Act as the primary point of contact for standard Rosie inquiries and direct more complex issues appropriately.

• Communicate updates and changes in processes to the Rosie network.

• Monitor vendor-related issues and service deficiencies for escalation and resolution.

• Organize recruiting efforts, including scheduling interviews, tracking candidate pipelines, and liaising with hiring managers.

• Contribute to employee engagement initiatives, culture programming, and DEIB efforts.

• Assist with the logistics, communication, scheduling, templates, reminders, and tracking of the performance review cycle.

• Prepare and distribute internal HR communications.

• Generate accurate and timely HR reports and data.

⛳️ Requirements

• 3–5 years of experience in HR, People Operations, or a similar operational role.

• Practical experience with HR systems and tools like BambooHR, JustWorks, Workday, Gusto, ADP, or similar platforms.

• Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.

• Strong written communication skills that are clear, friendly, and professional.

• Comfortable navigating ambiguity with a proactive and solution-oriented approach.

• High level of discretion when dealing with confidential employee information.

• Strong verbal and written communication capabilities.

• Proactive problem-solving skills and a collaborative approach.

• Alignment with the company's core values.

• Experience with an Employer of Record is advantageous.

• Experience supporting a distributed or remote workforce is beneficial.

• Familiarity with the freelance or gig economy workforce model is a plus.

🏝️ Benefits

• $150 quarterly home office allowance for supplies, internet, and phone expenses.

• Half-Day Paid Holidays (13 observed throughout the year).

• 8 hours of PTO per quarter, accumulating up to 32 hours by Q4.

• W-2 employment that includes tax deductions and relevant benefits-related withholdings/adjustments.