Senior Payroll Specialist – EMEA

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Facilitate and oversee comprehensive payroll operations across various countries and EOR partners.

• Examine payroll inputs, outputs, statutory contributions, invoices, and payroll reports for precision and thoroughness.

• Collaborate with payroll service providers and internal teams to guarantee timely payroll processing and salary payments.

• Aid in addressing payroll discrepancies, escalations, and employee inquiries promptly and professionally.

• Assist with off-cycle payroll requests, adjustments, onboarding payroll preparedness, and payroll-related documentation.

• Review payroll invoices and coordinate the processing of invoices with the Finance team and payroll partners.

• Serve as a primary operational contact to ensure employees are completely set up prior to payroll processing.

• Manage onboarding-related payroll necessities such as benefits enrollment, statutory registrations, insurance arrangements, banking information, tax documentation, and payroll profiles.

• Collaborate closely with the Employee Onboarding/Offboarding, Lifecycle, and Global Mobility teams to ensure seamless onboarding and lifecycle transitions.

• Support the Commercial and Customer Success teams with payroll-related pre-sales inquiries and operational feasibility evaluations.

• Work with EOR partners regarding payroll schedules, pay frequencies, statutory expenses, benefits, onboarding timelines, and payroll practices.

• Assist in ensuring quick response times for client-facing payroll and operational inquiries.

• Help prepare payroll-related operational insights, assumptions, and clarifications for quotes and client discussions.

• Partner with Product and Operations teams to identify opportunities for payroll process improvements and operational enhancements.

• Provide feedback on payroll workflows, onboarding processes, reporting needs, and automation possibilities based on operational insights.

• Contribute to the development of scalable payroll processes and internal knowledge documentation.

⛳️ Requirements

• 3–5 years of experience in payroll operations, EOR operations, HR operations, or global workforce management.

• Experience managing multi-country payroll or collaborating with EOR/payroll service providers is highly desirable.

• Solid understanding of payroll operations, onboarding coordination, and operational workflows.

• Exceptional organizational abilities with the capability to handle multiple priorities in a dynamic environment.

• Strong communication and stakeholder management proficiency.

• Solutions-oriented approach with a strong sense of ownership and accountability.

• Comfortable working collaboratively across functions including Operations, Finance, Product, Commercial, and external vendors.

• Experience with payroll platforms, HRIS, or operational systems is an advantage.

• Advanced English communication skills are required.

🏝️ Benefits

• Comprehensive health and wellness benefits package.

• Opportunities for professional development and career growth.

• Flexible working arrangements to support work-life balance.

• Collaborative and inclusive company culture.