Senior Payroll & Billing Specialist

This is a fully remote position, open to applicants in Italy.

📋 Description

• Oversee daily operations of multi-country payrolls for the EMEA region (Spain, Italy, Germany), including routine and off-cycle approvals and issue resolution.

• Actively engage in the execution of global payroll processes, working towards consolidating payroll functions onto a single platform.

• Collaborate closely with the Payroll team, HR, Operations, and Finance to gather and assess payroll data inputs for designated country payrolls.

• Compile, review, and reconcile payroll information from G-P internal stakeholders and systems (GPP, Nova 2.0, Workday, ZoHo, ZenDesk, HR/Benefits Teams) and submit payroll inputs to local service providers according to agreed timelines using global aggregators such as PayZaar, ADP Celergo, and/or ADP WFN.

• Oversee and reconcile vendor payroll processing and compliance activities, ensuring outputs are complete and accurate.

• Provide payroll estimates for internal reporting and funding requirements.

• Request funding for payroll, payroll taxes, and third-party payments as necessary.

• Create client bills using various cost reports, ensuring that invoices are processed correctly and promptly.

• Deliver data and reports to internal teams (HR, Finance, Operations, third parties, statutory) in an accurate and timely manner.

• Mentor and train Associate Payroll & Billing Specialists.

• Prioritize work assignments and provide support services to employees, customers, and internal stakeholders as the escalation point for payroll and billing inquiries.

• Regularly update the Manager and Senior Manager of Global Payroll on the status of internal projects, in-country provider service, metrics, and opportunities to harmonize payroll processes.

⛳️ Requirements

• A minimum of 5 years of payroll experience across multiple countries, specifically in Spain.

• Familiarity with third-party platforms such as ADP, Workday, or Ceridian.

• Experience in converting local currency to billing currency.

• Background in customer support services, including working with ticketing systems like Service Now or Zendesk.

• Ability to provide employees with information regarding payroll processes and the details reflected on their pay slips.

• Proficient in resolving customer billing and payroll inquiries via the ticketing system.

• Capable of understanding requirements and efficiently executing multi-country payroll and customer billing transactions.

• Ability to manage a high volume of time-sensitive materials.

• Commitment to maintaining confidentiality and data security.

• Excellent command of the English language (both written and verbal); proficiency in Spanish is preferred.

• Strong time management skills with a pronounced sense of urgency.

• Exceptional communication and interpersonal skills with a collaborative approach.

• Advanced proficiency in Excel and PowerPoint.

• Flexibility to accommodate multiple time zones and the requirements of a global remote workforce.

• Degree in Finance, Business, Human Resources, or related fields.

🏝️ Benefits

• Generous paid parental leave.

• Flexible time off.

• Spending accounts.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Sabbatical after 5 years.

• Additional compensation for full-time regular employees.