Senior Partner Success Manager

This is a fully remote position, open to applicants in Colorado, +4 more states.

📋 Description

• Take ownership of the success of transportation services across the partner portfolio.

• Act as the main point of contact for leadership and key stakeholders within partner organizations.

• Foster revenue growth through contract renewals, expansions, upsells, and negotiations with senior stakeholders.

• Serve as a trusted advisor by translating partner requirements into service enhancements utilizing Via’s platform.

• Conduct daily, weekly, and long-term analysis of service performance data to enhance quality, efficiency, and growth.

• Advocate for partners internally and promote products and capabilities that broaden service size and scope.

⛳️ Requirements

• Minimum of 6 years of relevant experience, including direct client engagement.

• Strong quantitative skills and data proficiency; capable of extracting insights from complex datasets and converting raw data into actionable recommendations.

• Dependable, motivated self-starter with a robust growth mindset.

• Able to thrive in fast-paced environments and roles that require a high level of responsibility.

• Excellent collaborator and significant individual contributor; enjoys mentoring and working across organizations.

• Willingness to travel frequently and engage with partners in person.

🏝️ Benefits

• Comprehensive health coverage, including affordable dental and vision plans.

• A 401(k) plan with an attractive company match and vesting schedule.

• Fully paid parental leave for new parents, along with options for extended leave.

• Additional benefits including mental health support, pet insurance, and various wellness perks.

• 20 days of paid time off (PTO) each year.

• Variable pay and equity options.