Senior Partner Success Manager

This is a fully remote position, open to applicants in Colorado, +4 more states.

📋 Description

• Take ownership of the success of transportation services across the partner portfolio while serving as the main point of contact for partner leadership and key stakeholders.

• Drive revenue growth by obtaining renewals, expanding current contracts, and securing upsells through negotiations with senior stakeholders.

• Serve as a trusted advisor, translating partner needs into service enhancements and utilizing Via’s platform to develop improved transportation services.

• Conduct daily, weekly, and long-term analysis of service performance data to inform strategic decisions that enhance quality, efficiency, and growth.

• Internally advocate for partners and collaborate cross-functionally to promote products and capabilities that broaden service size and scope.

⛳️ Requirements

• A minimum of 6 years of relevant work experience, particularly with direct client interaction.

• Proficient with quantitative analysis and data interpretation.

• Ability to derive insightful conclusions from complex datasets and convert raw data into actionable recommendations.

• A dependable, motivated self-starter with a robust growth mindset.

• Comfortable in fast-paced environments and roles that demand a high level of responsibility.

• An excellent team player and a significant individual contributor.

• Passionate about mentoring others and collaborating with various teams across the organization.

• Willingness to travel frequently and engage with partners face-to-face.

🏝️ Benefits

• Comprehensive health insurance, including low-cost dental and vision plans.

• A 401(k) plan with a generous company match and vesting schedule.

• Fully paid parental leave for new parents, along with extended leave options.

• Additional perks including mental health support, pet insurance, and various wellness benefits.

• 20 days of paid time off (PTO) each year.

• Opportunities for variable pay and equity.