Senior Partner Success Manager

This is a fully remote position, open to applicants in Colorado, +3 more states.

📋 Description

• Take ownership of the success of transportation services within a partner portfolio.

• Act as the main point of contact for leadership and key stakeholders in partner organizations.

• Propel revenue growth through renewals, contract expansions, upselling, and negotiations with senior stakeholders.

• Provide guidance to partners on operational, go-to-market, and product-related challenges.

• Convert partner requirements into specific service enhancements utilizing Via’s platform.

• Conduct daily, weekly, and long-term analysis of service performance data.

• Transform complex datasets into strategic decisions that enhance quality, efficiency, and growth.

• Advocate for partners within the organization and promote new products and capabilities.

• Collaborate across departments to broaden the size and scope of partner services.

⛳️ Requirements

• A minimum of 6 years of relevant professional experience, including direct client engagement.

• Strong quantitative skills and proficiency with data analysis.

• Capable of extracting insights from complex datasets and translating raw data into actionable strategies.

• Dependable, motivated self-starter with a robust growth mindset.

• Adaptable to fast-paced environments and resilient in the face of challenges or changes.

• Exceptional team player with the ability to contribute individually.

• Passionate about mentoring others and collaborating cross-functionally.

• Willingness to travel frequently and engage in face-to-face interactions with partners.

🏝️ Benefits

• Comprehensive health coverage, including affordable dental and vision plans.

• A 401(k) plan with a generous company match and vesting schedule.

• Fully paid parental leave for new parents, with options for extended leave.

• Additional benefits including mental health support, pet insurance, and other wellness perks.

• 20 days of paid time off (PTO) annually.

• Opportunities for variable pay and equity.