Senior Parabroker – Team Lead

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Writing loans and parabrokering for residential home loans (approximately 40%–70% of the role depending on current volumes).

• Managing a team of three offshore members daily, which includes one seasoned credit analyst and two loan processors, through consistent coaching and mentoring.

• Overseeing daily pipeline management in coordination with the onshore team to ensure files progress smoothly.

• Anticipating lender policy challenges and addressing issues proactively at an early stage.

• Enhancing workflows to improve turnaround times, accuracy, and operational efficiency.

• Gaining a comprehensive understanding of current team operations, documenting processes, pinpointing friction points or repetitive low-value tasks, and implementing effective solutions.

• Suggesting and executing enhancements across software, AI tools, automation, training, and workflow systems.

• Collaborating with technical workflow consultants to facilitate process improvements.

• Fostering a positive offshore work culture that is results-oriented, builds connections despite distance, and is both fulfilling and enjoyable.

• Partnering with the onshore team to develop and monitor reporting measures and performance metrics.

⛳️ Requirements

• Extensive hands-on experience in parabrokering with operational and leadership capabilities.

• A minimum of **6 years’ experience in Australian residential mortgages**, with recent experience in a parabrokering role.

• Strong credit knowledge across various lenders and their lending policies.

• Confidence in managing complex lending scenarios, including company/trust structures, investment lending, self-employed lending, and high LVR loans.

• Significant exposure to lenders such as **CBA, St George, Macquarie, and Bankwest**.

• Ability to communicate effectively with BDMs and assessors on a daily basis.

• Experience working with at least **two Australian mortgage firms** (preferred).

• Proven experience in leading, mentoring, or coaching team members, with a genuine passion for helping others succeed.

• A mindset oriented towards systems and processes.

• Comfort in utilizing and enhancing mortgage technology and systems, ideally including **ApplyOnline, Mercury, Quickly, and Asana**.

• A calm, proactive, and solution-focused approach.

🏝️ Benefits

• This role presents an opportunity to advance into a senior position where you can significantly influence operations, enhance systems, lead a team, and contribute to the ongoing growth of a respected Australian mortgage brokerage.