Senior Outbound Sales Representative – Eastern Time

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Oversee a pipeline of families who have previously interacted with A Place for Mom and require ongoing support in making a move-in decision.

• Implement consistent, high-frequency outreach via phone, text, and email to re-engage and progress families.

• Facilitate outcomes by guiding families from tours to decisions, including arranging additional tours and providing new referrals when necessary.

• Utilize a structured follow-up schedule to sustain engagement and prevent stagnation within the pipeline.

• Quickly establish trust with families, comprehend their needs, and direct them towards suitable care options.

• Collaborate with senior living communities and care providers to coordinate tours, exchange feedback, and assist in move-in conversions.

• Ensure accurate, real-time documentation in the CRM to represent pipeline status, next steps, and forecasts.

• Consistently achieve or surpass monthly sales goals and conversion expectations.

• Engage in ongoing coaching, call evaluations, and training to enhance performance continuously.

⛳️ Requirements

• Over 5 years of experience in a sales role that involves quotas, ideally in inside or phone-based sales.

• Demonstrated history of meeting or exceeding sales objectives.

• Experience in managing and converting warm lead pipelines.

• Excellent communication and active listening abilities.

• Capability to multitask (phone interactions and CRM documentation simultaneously).

• Proficient in CRM systems and Microsoft Office applications.

• Ability to work remotely with a strong sense of focus and accountability.

🏝️ Benefits

• 401(k) with matching contributions.

• Dental insurance.

• Health insurance.

• Vision insurance.

• Paid time off.