Senior Observability Analyst – SRE, Monitoring

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Serve as the technical observability leader for high-criticality environments.

• Oversee and enhance solutions such as Datadog, Zabbix, and Grafana.

• Implement and refine APM practices, UX monitoring, traces, metrics, and logs.

• Utilize Azure Monitor and Azure Logs for troubleshooting and event correlation.

• Design and establish alert integrations through PagerDuty.

• Develop and maintain playbooks and runbooks for incident management.

• Assist in root cause analysis and outline preventive measures alongside infrastructure and application teams.

⛳️ Requirements

• Demonstrated experience in Observability, Monitoring, or SRE.

• Advanced expertise with Datadog (APM, UX, traces, dashboards, and alerts).

• Familiarity with Zabbix (infrastructure) and Grafana (integrated dashboards).

• Understanding of Azure Monitor and Azure Logs.

• Experience with ITIL processes (Incident, Problem, and Change Management).

• Proven ability to produce technical documentation (playbooks/runbooks).

• Knowledge of Azure cloud architecture.

• Experience with ITSM tools.

• Practical understanding of SRE methodologies.

• Familiarity with continuous improvement processes (PDCA).

🏝️ Benefits

• Wellhub (Gympass) – Basic plan.

• Life insurance.

• Close support from the staff team and technical mentorship.

• Collaborative environment focused on continuous improvement.