Senior Marketing Automation

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Accountable for aiding Distribution goals related to acquisition, retention, cross-selling, profitability, and agency development by contributing to advanced analytic initiatives.

• Executes local market planning and analytical assessments.

• Utilizes agent and district data to inform business decisions concerning areas of opportunity, agent segmentation, and planning, among others.

• Aids in the development of scorecards, agency development presentations for Senior Leadership, and campaign management reporting.

• Supports a variety of diverse projects, from Planning and Agency Segmentation to deriving actionable rules for trigger-based marketing initiatives.

• Oversees the daily operations and maintenance of both new and existing systems to fulfill business requirements.

• Assists in leading implementation efforts, resolving user/system issues, and maintaining documentation.

• Identifies and escalates issues and risks associated with functional design, proposing alternative solutions.

• Configures, maintains, enhances, and generates reports on new and existing Software as a Service (SaaS) platforms.

• Provides a high level of expertise in solution design and functionality of business applications.

• Builds partnerships with channel managers and stakeholders to communicate and clarify requirements.

• Contributes to the formulation of long-term business plans, ensuring alignment of products and services with business needs.

• Conducts system analyses and evaluates existing processes to enhance efficiency.

• Researches and devises techniques for automation.

• Responsible for maintaining project quality control, ensuring effective development of methods and practices for system management.

• Assists in collecting and analyzing data and metrics to gauge project success and provide recommendations for enhancement.

• Coordinates the development and rollout of various technology phases.

• Takes ownership of all activities related to optimizing the service delivery process, including problem management, service delivery reports, and web content development.

• Collaborates with business partners to recommend solutions that align with business goals and objectives.

• Assesses vendor proposals and supports the coordination of vendor technical engagement in the planning, installation, and implementation of systems and processes.

• Monitors the achievement of SLAs with suppliers and escalates issues when SLAs are not fulfilled.

⛳️ Requirements

• Minimum Required English Proficiency: Fluent

• Minimum Required Education: Bachelor’s Degree

• API & Webhooks: Intermediate

• Data Mapping & ETL: Intermediate

• SQL & Data Querying: Advanced

• Customer Data Platforms (CDPs): Intermediate

• Marketing Automation Tools: Advanced

• Tag Management & Analytics: Intermediate

• Call Analytics & Routing Systems: Entry Level

🏝️ Benefits

• A competitive salary along with performance-based bonuses.

• A comprehensive benefits package.

• Flexible working arrangements, including remote and/or office-based options.

• An engaging and inclusive work culture within a globally recognized organization.

• Private Health Insurance.

• Paid Time Off.

• Opportunities for Training & Development in collaboration with esteemed companies.