Senior Market Research Analyst – Client Services

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Program and conduct field research utilizing Konovo’s proprietary technology to effectively target the appropriate client audiences.

• Take ownership of daily data collection and quality assurance for 10–20+ surveys monthly, equating to approximately 8–10 active projects each week.

• Collaborate with the Global Sample Fulfillment team to execute fieldwork across U.S. and international markets while achieving sample quota objectives.

• Transform raw data into detailed, client-ready research reports for large-scale and global pharmaceutical clients.

• Present findings and recommendations that facilitate client decision-making processes.

• Serve as a reliable research partner to clients by articulating complex concepts into clear, decision-ready materials.

• Complete necessary adverse event training, monitor for adverse events, and report them to pharmacovigilance within specified internal and manufacturer timelines.

• Maintain the internal project management portal with up-to-date and accurate information for all ongoing projects.

⛳️ Requirements

• Minimum of 2 years in market research, insights, analytics, or a comparable research role (experience in healthcare/life sciences is highly preferred).

• Strong quantitative analysis capabilities, encompassing quantitative survey design, data analysis, and identification of actionable trends.

• Proficient in Excel for data analysis and PowerPoint for creating client-ready reports.

• Direct experience with survey programming tools such as Confirmit, Decipher/Forsta, SurveyMonkey, or similar platforms.

• Keen attention to detail throughout research design, logistics, and project management.

• Proactive and independent approach to problem-solving.

• Outstanding written and verbal communication skills in English.

• Eagerness to explore client business inquiries across various therapeutic areas.

• Capability to adapt to tight deadlines and manage multiple complex projects simultaneously.

• Bachelor’s degree in social sciences, market research, health sciences/public health, or equivalent experience.

• Availability to work during U.S. East Coast hours (EST).

• Comfort in utilizing and contributing to the development of AI-enabled tools.

• Ability to uphold data integrity and customer experience while utilizing AI-driven workflows.

🏝️ Benefits

• Engage with innovative, AI-driven solutions that are revolutionizing healthcare insights.

• Be part of a mission-oriented organization that is transforming the decision-making process in healthcare.

• Join a rapidly growing global team that offers genuine opportunities for career advancement.

• Thrive in a remote, collaborative atmosphere that prioritizes innovation and flexibility.

• Contribute to a meaningful impact by enabling healthcare organizations to act more swiftly.