Senior Manager, Technical Operations

📋 Description

• Assist with SOC1 and SOC2 compliance initiatives for Sophia Learning and Workforce Edge.

• Facilitate the collection of technical evidence, documentation of controls, and remediation efforts across the technical operations team.

• Contribute to corporate-led SOX compliance activities.

• Oversee the Integration & Support team to guarantee prompt and dependable resolution of technical issues related to partners and platforms.

• Direct the DevOps operations including CI/CD pipelines, infrastructure-as-code, and management of cloud environments.

• Guide, mentor, and cultivate the development of a team of direct reports.

⛳️ Requirements

• A minimum of 8 years of experience in technical operations, DevOps, IT compliance, or a related discipline is required.

• At least 4 years of experience in managing technical teams is required.

• A minimum of 2 years of experience with SOC1, SOC2, or SOX compliance processes is required.

• At least 2 years of hands-on or managerial experience in GCP, AWS, or cloud environments is required.

• Experience in managing data integrations or API-based partner ecosystems is preferred.

• A Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field is required (Master’s Degree is preferred).

• CISA, CISSP, AWS, or GCP certifications are preferred but not mandatory.

🏝️ Benefits

• Health insurance.

• Dental plans.

• Vision plans.

• Life and disability plans.

• Parental leave.

• Paid time off.

• Certain paid holidays.

• Tax saving accounts (FSA, HSA).

• 401(k) retirement benefit.

• Employee Stock Purchase Plan.

• Tuition assistance.

• Entertainment and retail discounts.

• Overtime pay if applicable.