Senior Manager, Solutions Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a strategic liaison for Field Sales leadership while acting as a senior technical advocate for acquiring new logos and managing intricate prospect interactions.

• Maintain oversight of the new business pipeline, ensuring technical qualification, assessing competitive risks, evaluating deal quality, and ensuring forecast precision.

• Lead, recruit, mentor, and retain a high-achieving team of Field Solutions Engineers and Technical Advisors.

• Collaborate with Field Sales leadership to develop territory and account strategies.

• Provide senior technical guidance for complex new business initiatives and competitive displacement scenarios.

• Create and enhance enablement programs that encompass discovery, technical validation, demonstrations, PoCs, and executive engagements.

• Coordinate with Product, Marketing, and Customer Success teams to facilitate smooth transitions from pre-sales to post-sale adoption.

• Manage customer escalations during the pre-sales and early lifecycle stages.

• Ensure operational preparedness for product launches, competitive strategies, and go-to-market initiatives.

• Monitor, analyze, and report on metrics concerning new logo conversion, technical win rates, engagement quality, and customer outcomes.

• Offer customer insights, competitive intelligence, and field feedback to Product, R&D, and GTM teams.

• Influence partners and customers throughout the security journey to enhance TrendAI platform adoption.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in cybersecurity, cloud, networking, systems engineering, or a related technical discipline.

• Over 10 years in customer-facing technical roles, including Solutions Engineering, Presales, Technical Consulting, Professional Services, or Technical Account Management.

• At least 5 years of management experience leading field-based technical teams, including senior individual contributors.

• Experience ideally within a cybersecurity or SaaS platform organization.

• Proven track record of leading through influence, exercising sound judgment, and functioning effectively with executive autonomy.

• Experience in supporting new logo acquisition, navigating competitive sales cycles, and conducting technical validations for new customers.

• Strong expertise in technical team leadership, field execution, and cross-functional collaboration with Sales and GTM teams.

• Experience managing complex evaluations, handling objections, and addressing high-stakes customer and prospect situations.

• Ability to form, influence, and guide temporary or virtual cross-functional teams.

• Capability to build and sustain relationships with Sales, Product, Marketing, Legal, HR, and Customer Success departments.

• Solid understanding of competitive cybersecurity platforms and enterprise purchasing dynamics.

• Exceptional communication, presentation, and interpersonal skills with both technical and executive audiences.

• Willingness to travel up to 30% of the time.

• Candidates must be authorized to work in the U.S. without employment-based visa sponsorship, both currently and in the future.

• Preferred familiarity with XDR, SIEM, CSPM, CNAPP, cloud security, or advanced detection and response technologies.

• Preferred experience in executive briefings, architecture reviews, or security strategy workshops.

• Preferred understanding of frameworks such as NIST, ISO 27001, SOC2, PCI, and HIPAA.

• Preferred exposure to AI-driven security capabilities, automation, or applied AI/ML in cybersecurity workflows.

• Preferred certifications include CISSP, CISM, CCSP, Security+, CySA+, CISA, AWS Solutions Architect, Azure Architect, GCP Professional Cloud Architect, and certifications in cloud security, Kubernetes, or DevSecOps.

🏝️ Benefits

• Comprehensive health benefits and a generous paid time off package.

• Pre-partum, maternity, parental, medical leave, and adoption assistance.

• Mental Health Wellness Program and Annual Wellness Incentive.

• 401(k) plan with company matching.

• Pet Insurance.

• A collaborative and innovative workplace culture.

• Strong focus on leadership, technical credibility, and field execution without the pressure of a sales quota.

• Opportunity to make a direct impact on new logo growth and market expansion.

• Frequent interactions with strategic partners and executive stakeholders.