Senior Manager, Solutions Engineering

This is a fully remote position, open to applicants in Illinois, +4 more states.

📋 Description

• Oversee all functions of the Solutions Engineering team within the Healthcare sector, concentrating on technical sales.

• Set goals and create work plans while delegating tasks accordingly.

• Ensure that the SE organization aligns with F5 company objectives.

• Conduct performance assessments, authorize paid time off, allocate tasks, provide training and support, manage performance improvement initiatives, take disciplinary measures, and interview potential candidates.

• Establish objectives, strategies, and priorities for engineering teams.

• Collaborate with management to plan quarterly and annual headcount needs.

• Work with HR to manage candidate recruitment efforts.

• Foster effective organizational communication, teamwork, technical advancements, and professional growth.

• Maintain a productive SE partner strategy.

• Scale the SE organization to achieve set goals.

• Create strategies for employee retention, recognition, compensation, and career development.

• Develop skills assessments and job planning strategies.

• Drive product requirements and collaborate with business units.

• Identify market trends and relay this information to product and development teams.

• Ensure customer success and enhance customer support awareness through escalation strategies.

• Manage relationships with customers and partners, addressing post-sales issues and escalations.

• Present F5’s strategy, solution messaging, and roadmap.

• Comprehend customer needs and challenges and offer relevant F5 solutions.

• Analyze business strategies and competitive landscape.

• Provide product feasibility analyses to support sales initiatives.

⛳️ Requirements

• A BS or BA degree is required, or equivalent work experience.

• Proven experience managing technical SEs in a leadership capacity.

• In-depth understanding of networking technologies and application delivery systems.

• Excellent interpersonal and presentation abilities.

• Capacity to articulate complex technological concepts.

• Self-driven with the ability to influence direct reports and other stakeholders.

• Proficient in communicating effectively at all organizational levels.

• Must adhere to F5’s Business Code of Ethics and report any violations promptly.

🏝️ Benefits

• Incentive compensation.

• Bonus opportunities.

• Restricted stock units.

• Comprehensive benefits package.

• Reasonable accommodations available for candidates.