Senior Manager – Security Delivery

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee and enhance the performance of a team comprising vulnerability analysts and security engineers.

• Provide guidance, mentorship, performance evaluations, and career growth opportunities for team members.

• Guarantee the consistent and high-quality delivery of security services across various client accounts.

• Serve as the primary escalation point for operational issues related to client-facing deliveries.

• Manage daily operations involving scanning, triage, ticketing, remediation coordination, and validation.

• Ensure effective utilization of tools to support consistent and repeatable processes.

• Monitor adherence to Service Level Agreements (SLAs) regarding remediation timelines.

• Conduct regular operational reviews to assess backlog, current risk posture, and forthcoming changes.

• Act as the main operational contact for vulnerability management within assigned business units.

⛳️ Requirements

• Over 10 years of comprehensive experience in IT and security.

• 5 to 7 years of experience in security operations, vulnerability management, or similar fields.

• 4 to 6 years of managerial experience overseeing technical teams.

• Practical experience with multiple vulnerability scanning platforms.

• Familiarity with endpoint and patch management tools.

• Expertise in IT Service Management (ITSM) and/or ServiceNow Vulnerability Response.

• Deep understanding of vulnerability lifecycle management, risk-based prioritization, patch management, and secure configuration practices.

• Capable of converting vulnerability and risk data into clear, actionable tasks.

🏝️ Benefits

• Generous and flexible vacation policy.

• Educational assistance programs.

• Comprehensive health benefits.

• 401(k) employer matching.

• Opportunities for leadership and technical development through academies.