Senior Manager, Revenue Operations, Training

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take full responsibility for comprehensive Revenue Operations support for the Training team, from the moment a contract is signed through the initial 30 days of customer engagement.

• Convert the overarching company revenue strategy into clear and actionable operational plans tailored for the Training team.

• Collaborate with Sales, Marketing, Training, and central RevOps to ensure cohesive alignment throughout the customer journey.

• Develop, enhance, and automate workflows to improve efficiencies within the Training function.

• Create reporting and dashboards that offer transparent insights into customer lifecycle health and highlight areas for enhancement.

• Assist a team that is set to expand internationally into multiple countries over the next year.

• Work closely with the leadership of the Training team to enhance conversion rates across the post-sales funnel (from Contract Signed to Customer Graduation).

⛳️ Requirements

• 6–8+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or similar domains.

• Demonstrated experience in facilitating customer onboarding, activation, or early lifecycle revenue processes.

• Strong knowledge of CRM systems (Salesforce) and analytics platforms (Looker, Hex).

• Proven ability to convert strategy into scalable processes.

• Outstanding analytical, communication, and stakeholder management skills.

• Experience in high-growth, fast-paced environments is preferred.

• Acts with a sense of urgency and ownership, and is adept at navigating ambiguous situations.

🏝️ Benefits

• Healthcare

• Dental

• Mental health support

• Parental planning resources

• Retirement savings options

• Generous paid time off