Senior Manager – QCS Engineering

This is a fully remote position, open to applicants in Maine, +4 more states.

📋 Description

• Drive the technology strategy and transformation of platforms for regulated enterprise systems.

• Assess emerging technologies, AI possibilities, security requirements, and commercial software solutions.

• Evaluate existing solutions against projected business capabilities and propose roadmaps and investments that comply with enterprise architecture standards, GxP, data privacy, security, and IM business needs.

• Oversee end-to-end engineering for the Salesforce-based IM QMS, including architecture, roadmap, lifecycle, integration strategy, APIs, and release governance.

• Collaborate with Product Owners, Product Group Engineering, and BU Architecture to make critical technical decisions.

• Lead hands-on engineering efforts across various teams.

• Offer solution architecture, guidance on Salesforce Flow configuration, controlled Apex development, and conduct formal system, design, and code reviews.

• Create scalable, reusable, and compliant solutions that effectively balance platform features with necessary customizations.

• Partner with Quality teams, Salesforce product groups, vendors, and enterprise platform owners to encourage reuse and minimize redundancy.

• Manage technical backlog priorities, mentor engineers, and tackle cross-product risks, dependencies, and delivery obstacles.

• Act as the primary technical liaison for Quality leadership, ISRM, validation, vendors, and governance groups.

⛳️ Requirements

• Bachelor’s degree in Engineering, Computer Science, Software or Systems Engineering, Information Systems, or a related technical field; or equivalent experience.

• Minimum of 15 years in enterprise technology delivery, including over 10 years of experience in implementing and scaling Quality Management Systems.

• At least three years of direct leadership experience with Salesforce-based platforms in regulated settings.

• Required domain expertise: Comprehensive understanding of Quality processes utilized in pharmaceuticals, R&D, or advanced therapies, including Nonconformance, CAPA, Audits, Complaints, User Access Management, Change Control, and Escalation workflows.

• Proven track record in leading Salesforce-based Quality platforms, including configuration using Salesforce Flow and controlled custom development with Apex classes.

• Strong technical skills in Salesforce integration patterns, API development, and enterprise data exchange within Quality ecosystems.

• Demonstrated capability to manage multi-team, multi-vendor delivery models under Agile, regulatory, and SDLC governance, including modernization, acquisitions/divestitures, and lifecycle evolution of enterprise QMS platforms.

• Collaborate with validation and test leads to define a risk-based testing approach, conducting impact assessments for upgrades, patches, and software changes.

• Preferred domain expertise: Knowledge of release management and CI/CD practices, including defining and implementing pull request governance, branching strategies, controlled deployments, Jenkins pipelines, Salesforce CLI, and automated testing frameworks (e.g., Robot) for functional and regression testing.

🏝️ Benefits

• Subject to the terms of their respective plans, employees can participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

• Vacation – 120 hours per calendar year.

• Sick time - 40 hours per calendar year; for employees residing in the State of Colorado – 48 hours per calendar year; for employees residing in the State of Washington – 56 hours per calendar year.

• Holiday pay, including Floating Holidays – 13 days per calendar year.

• Work, Personal, and Family Time - up to 40 hours per calendar year.

• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.

• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.

• Caregiver Leave – 80 hours in a 52-week rolling period.

• Volunteer Leave – 32 hours per calendar year.

• Military Spouse Time-Off – 80 hours per calendar year.