Senior Manager, Product – Innovation

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Lead, mentor, and cultivate the data and analytics team, encompassing engineering, analytics, and program management expertise.

• Take charge of recruitment, performance evaluation, career progression, and workload prioritization for the team.

• Function as the appointed successor to the Head of Product & Innovation, gradually taking ownership of the function, its strategic roadmap, budget contributions, and client relationships.

• Act as the representative of the team to senior JLL leadership, Operations Directors, and client stakeholders, bridging the gap between operational realities and technical capabilities.

• Manage the product roadmap for internal tools across the RME account, balancing operational needs, safety, HR/recruitment, and analytics demands against engineering capabilities.

• Discover high-impact automation and AI prospects by collaborating directly with field leadership, transforming these into scoped, funded, and measurable products.

• Propel adoption and change management initiatives across approximately 147 sites—delivering the tool is only half the task; ensuring field usage is the other half.

• Design and implement AI-driven applications: including LLM-based workflows, retrieval-augmented generation (RAG) assistants, chat-based agents, and automated document and work order analysis.

• Create, deploy, and scale secure, cost-effective cloud solutions on AWS to support applications across the account.

⛳️ Requirements

• Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or a closely related field—or equivalent practical experience.

• A minimum of 5 years in maintenance, reliability, or facilities operations, with a preferred experience of over 10 years, including direct leadership roles (Maintenance Manager, Area Maintenance Manager, Regional Maintenance Manager, or equivalent).

• At least 3 years of experience leading teams, showcasing the ability to hire, coach, and nurture technical and operational talent.

• Practical experience in designing, building, and deploying applications on AWS, including at least one production system that the candidate has personally architected and launched.

• Strong programming abilities in Python and SQL; working knowledge of at least one additional language (JavaScript/TypeScript, Java, or Bash).

• Proven experience in developing AI/LLM-powered applications (agents, RAG systems, chatbots, or automated document/text analysis) that have reached real users.

• Familiarity with data pipelines, ETL processes, and analytics/reporting platforms.

• Experience with version control (Git), infrastructure as code, and contemporary software delivery practices.

• Demonstrated capability to drive product adoption and manage change across a distributed, non-technical user base.

• Exceptional written and verbal communication skills, with the ability to brief executives and translate technical concepts for operational audiences.

• Self-driven, comfortable with ambiguity, and capable of operating independently in a fully remote setting.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance with company contribution.

• 401(k) retirement plan featuring a generous company matching program.

• Flexible PTO policy along with paid holidays.

• Performance-based annual bonus with a target of 20%.