Senior Manager of Engineering Services

This is a fully remote position, open to applicants in Alabama, +46 more states.

📋 Description

• Develop the engineering services department at Yourgi from the ground up, encompassing DevOps, Site Reliability Engineering (SRE), release engineering, infrastructure as code, data pipelines, security operations, and data governance.

• Lead a small team of DevOps and SRE engineers, including members from nearshore locations.

• Take ownership of CI/CD for API, web, and mobile applications, enabling unattended deployments, staged or canary releases, one-click rollbacks, and controlled production access.

• Set up production monitoring and alerting on AWS, while defining Service Level Objectives (SLOs) for crucial customer journeys.

• Initiate an on-call rotation, manage incident responses, conduct blameless postmortems, and hold weekly operational reviews.

• Transition AWS infrastructure and database operations to infrastructure-as-code management.

• Ensure the reliability of data pipelines into the data lake and warehouse, complete with monitoring, retries, and clear ownership responsibilities.

• Oversee secrets management, least-privilege Identity and Access Management (IAM), dependency and vulnerability scanning, and supply-chain hygiene.

• Define standards for data access, retention, classification, and logging.

• Report on DORA metrics and enhance visibility of cloud costs by team and service.

• Recruit, manage, and develop DevOps and SRE engineers while empowering product teams to take ownership of their services in production.

• Implement 30/60/90-day objectives, which include inventorying systems, launching on-call processes, delivering automated deployment and rollback solutions, defining SLOs, and reporting on DORA metrics and cloud costs.

⛳️ Requirements

• Minimum of 8 years of experience in DevOps, SRE, or platform engineering, with at least 2 years in a leadership role.

• Extensive experience with AWS, particularly in serverless technologies (Lambda, EventBridge, and API Gateway), IAM, and RDS.

• Experience building CI/CD pipelines using GitHub Actions, Azure Pipelines, or similar tools, including automated rollback capabilities.

• Proven experience with infrastructure as code in production environments (Terraform, OpenTofu, or CDK).

• Experience managing on-call and incident response processes that have effectively reduced incidents and restoration times.

• Hands-on experience with security operations, including secrets management, access control, and vulnerability scanning.

• Comfortable managing team members who are nearshore or distributed across locations.

• Experience in data pipeline creation and data governance (e.g., Snowflake, data lakes, or event pipelines).

• Familiarity with Datadog or CloudWatch at scale, as well as OpenTelemetry.

• Experience with mobile release pipelines for App Store and Google Play.

• Understanding of PCI compliance from working with payment systems (e.g., Stripe).

• Familiarity with AI tools for operations, such as incident summarization and runbook automation.

• Authorization to work in the US is required; no visa sponsorship available.

🏝️ Benefits

• Health, vision, dental, short and long-term disability, and life insurance.

• A startup culture with stable funding.

• 401k matching program.

• Discounts on pet care services.

• Flexible time off policy.

• Opportunities for career advancement within a network of like-minded professionals.

• 10% bonus potential.