Senior Manager, Observability Data Platform Engineering

This is a fully remote position, open to applicants in Florida.

📋 Description

• Lead the engineering, operations, and ongoing development of the enterprise Observability Data Platform.

• Take ownership of platform reliability, scalability, availability, performance, and operational health.

• Manage telemetry ingestion, observability data services, and platform capabilities that facilitate enterprise monitoring and analytics.

• Define and implement the platform strategy and roadmap in collaboration with Product, Architecture, Infrastructure, Security, and Engineering stakeholders.

• Promote automation, operational efficiency, performance enhancement, capacity planning, and continuous service improvement.

• Establish engineering standards, governance protocols, security measures, compliance, and lifecycle management.

• Advocate for platform adoption, engage stakeholders, and empower users throughout the enterprise.

• Guide, mentor, and develop high-performing engineering teams.

• Manage strategic vendor relationships and technology partnerships.

• Facilitate operational visibility, service reliability, engineering productivity, and data-driven decision-making throughout the enterprise.

⛳️ Requirements

• Over 7 years of experience in supporting enterprise-scale data, platform, infrastructure, observability, or cloud engineering environments.

• Proven experience with large-scale data ingestion and distributed platforms.

• More than 5 years of leadership experience in building high-performing teams and delivering complex, cross-functional technical projects.

• At least 5 years of experience managing large-scale cloud and/or hybrid platforms with accountability for reliability, monitoring, incident management, and operational excellence.

• A minimum of 3 years of experience leading intricate, enterprise-wide engineering initiatives across various stakeholder groups, business functions, and technology teams.

• Proficient in enterprise observability platforms, such as Splunk, Cribl, and OpenTelemetry (OTel).

• Background in cloud-native data platforms and architectures, including Databricks, Azure, and distributed telemetry ecosystems.

• Familiarity with Security Operations, SIEM platforms, and enterprise-scale observability, logging, and telemetry environments.

• Understanding of streaming and messaging technologies, including Kafka and cloud-native services.

• Expertise in Infrastructure as Code (IaC), automation, CI/CD practices, and contemporary platform engineering principles.

• Bachelor’s degree from an accredited university or equivalent work experience.

• Alternatively, a high school diploma coupled with 4 years of relevant experience.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program.

• Award target in the company’s equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.