Senior Manager, Lab Operations, Learning and Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver tactical and long-term strategic leadership for learning, development, and performance enablement within laboratory operations.

• Design and implement L&D strategies that align with the organization's goals and business objectives.

• Evaluate developmental needs, identify competency gaps, and monitor the effectiveness of programs.

• Collaborate with HR on employee development, job architecture, career advancement, and succession planning.

• Oversee and report on the L&D budget, including forecasting, vendor expenditures, and resource allocation.

• Define, monitor, and report L&D metrics and KPIs to senior leadership and stakeholders.

• Create and deliver leadership development programs for new, mid-level, and senior leaders.

• Facilitate DiSC and/or Clifton Strengths programs and promote practical application.

• Develop onboarding programs for all employees, including newly promoted or externally hired leaders.

• Establish mentorship, shadowing, job rotation, internship, and talent pipeline initiatives.

• Design and provide training on soft skills, leadership, and cross-functional business topics through various formats, including instructor-led, blended, and e-learning.

• Maintain a centralized knowledge base for Lab Operations.

• Refine training curricula based on participant feedback, quality data, and evaluations.

• Manage external training vendors and partnerships with subject matter experts.

• Coordinate training logistics, events, materials, and administrative systems.

• Oversee the Lab Operations Learning Management System and maintain training records.

• Facilitate cross-functional training and offer internal consulting on training and development.

• Build and manage a network of internal subject matter experts.

⛳️ Requirements

• Bachelor's degree in Life Sciences, Organizational Development, Education, or a related field is required.

• 4-6 years of experience in training design, curriculum development, and delivery in a high-volume organization is required.

• A minimum of 2 years in a biotech, pharmaceutical, or clinical laboratory setting is preferred.

• Experience in facilitating leadership development frameworks (DiSC, Clifton Strengths, coaching models) is required.

• Experience managing or administering a Learning Management System (LMS) in a regulated environment is required.

• Experience in developing and executing L&D programs amid organizational growth and significant operational changes is preferred.

• Ability to convert complex scientific and technical information into accessible and engaging learning experiences.

• Proficiency in Microsoft Office and Google Suite applications.

• Strong data literacy, including the ability to create L&D dashboards, interpret training metrics, and present ROI analyses.

• Experience with competency framework design and behavioral anchoring.

• Occasional laboratory access necessitates adherence to safety protocols and PPE requirements.

• Willingness to travel up to 50% of the time is required.

• May require occasional availability on evenings or weekends.

🏝️ Benefits

• Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.

• Complimentary testing for employees and their immediate family members.

• Fertility care benefits provided.

• Leave for pregnancy and baby bonding.

• 401(k) benefits available.

• Commuter benefits offered.

• Employee referral program in place.