Senior Manager, Information Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee all facets of the team responsible for the management and optimization of essential corporate applications.

• Lead, mentor, and cultivate a high-performing IT team, encouraging a culture of collaboration and ongoing improvement.

• Ensure that appropriate project deadlines and performance standards are established and upheld.

• Hold regular team meetings to align on objectives, share updates, and tackle challenges.

• Encourage professional development opportunities for team members.

• Manage team performance through consistent evaluations and feedback, ensuring alignment with company goals.

• Supervise the team that administers, configures, and optimizes ServiceNow, Kofax, SharePoint, and other corporate applications.

• Work with stakeholders to determine application requirements and implement solutions that enhance functionality and user experience.

• Ensure that applications are maintained following best practices and adhere to security and data governance policies.

• Track application performance and implement enhancements to improve efficiency and reliability.

• Plan, coordinate, and execute IT projects related to application development, upgrades, and integrations.

• Manage project budgets, timelines, and resources to guarantee successful outcomes.

• Communicate project status and results to stakeholders while proactively addressing any issues or risks.

• Collaborate with cross-functional teams to identify opportunities for process enhancements and technological solutions.

• Develop and sustain strong relationships with vendors and external partners associated with corporate applications.

⛳️ Requirements

• Bachelor's Degree or an equivalent combination of education and experience.

• A minimum of eight (8) years of experience in IT management.

• Demonstrated strong leadership skills with a proven history of effective team management.

• Excellent problem-solving skills paired with a strategic mindset.

• Outstanding communication and interpersonal abilities.

• Capable of managing multiple tasks simultaneously.

• Proficient in Microsoft Office applications.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness programs.

• Opportunities for professional growth and advancement.

• Flexible work arrangements and a supportive work environment.