Network Manager

This is a fully remote position, open to applicants in Louisiana.

📋 Description

• Lead and nurture the Network Engineering team, focusing on enterprise routing and switching, cloud networking, network security, visibility, and monitoring/observability.

• Oversee operational delivery, service health, continuous improvement, priority setting, work distribution, program milestones, SLAs, and customer expectations.

• Mentor team members, manage performance, facilitate career development, and support hiring and retention efforts.

• Assess emerging technologies in networking, cloud, security, and observability and promote their adoption.

• Act as the point of escalation for intricate technical and operational challenges.

• Coordinate architecture decisions, manage major incidents, and handle high-risk changes alongside senior engineers.

• Collaborate with Program Management, security operations, cloud, infrastructure, and other Service Tower leaders.

• Manage relationships with customers and partners, serving as the representative for Network Engineering in discussions and forums.

• Drive initiatives related to capacity planning, resource forecasting, and technology investments.

• Ensure the maintenance of documentation, runbooks, knowledge transfer, monitoring coverage, and operational readiness standards.

• Assist with audit and compliance efforts.

• Advocate for automation, infrastructure-as-code, and contemporary operational practices.

⛳️ Requirements

• BA/BS degree or equivalent experience.

• Over 5 years of progressive experience in enterprise network engineering and operations.

• Experience in people leadership or technical management overseeing network engineering teams.

• Background in managed services, government, or large enterprise environments.

• Strong hands-on and architectural expertise in Cisco routing and switching.

• Familiarity with enterprise campus, data center, WAN technologies, routing protocols, switching fabrics, and network design.

• Practical experience in AWS, Azure, and GCP networking, including VPCs/VNets, transit architectures, hybrid connectivity, and cloud-native services.

• Working knowledge of next-generation firewalls and SASE platforms, particularly Palo Alto Networks technologies.

• Awareness of microsegmentation, policy analysis tools, and WAF technologies.

• Experience with enterprise network monitoring and observability platforms.

• Strong grasp of ITIL/ITSM principles, change management, and operational governance.

• Proven record of evaluating and introducing networking, cloud, or observability technologies.

• Experience leading complex transitions, migrations, technology refreshes, or multi-domain network transformations.

• Excellent communication skills and stakeholder management abilities.

• Strong leadership and coaching skills.

• Capability to drive operational excellence and foster continuous improvement.

• Must hold Cisco certification (CCNP/CCIE) or equivalent experience in routing and switching.

• Must have Palo Alto Networks certification (PCNSE/PCSAE or higher) or equivalent platform experience.

• Must be able to obtain and maintain a Secret or higher security clearance.

• US citizenship is required.

• Residency in Louisiana is necessary for the remote work model.

🏝️ Benefits

• Comprehensive benefits and wellness packages.

• 401(k) with company matching.

• Competitive salary.

• Paid time off.

• AI-powered career tool that identifies career steps and learning opportunities.

• Internal mobility team dedicated to supporting career goals.

• Flexible work week.

• Medical plan options, including some with Health Savings Accounts.

• Dental plan options.

• Vision plan.

• 401(k) contributions with company matching.

• Leave for vacation, sick days, personal days, holidays, paid parental leave, military leave, bereavement, and jury duty.

• Short- and long-term disability benefits.

• Life insurance coverage.

• Insurance for accidental death and dismemberment.

• Personal accident insurance.

• Critical illness insurance.

• Business travel and accident insurance.

• An award-winning culture of innovation.

• A military-friendly workplace.