Senior Manager, External Communications

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Develop and align executive messaging with enterprise priorities, business performance, and transformation initiatives.

• Convert complex strategies into clear, engaging storytelling for leadership that resonates with external audiences.

• Compose executive communications, which include speeches, remarks, op-eds, media commentary, and thought leadership content.

• Ensure narrative consistency across the voices of executives, such as the CEO, CMO, and senior leadership.

• Identify and secure impactful media, speaking, and external visibility opportunities.

• Manage the executive social media presence, primarily on LinkedIn, ensuring authenticity, consistency, and alignment with business priorities.

• Collaborate with PR and brand teams to enhance leadership visibility tied to key company moments and narratives.

• Shape executive positioning around priority themes such as innovation, AI, customer trust, and business transformation.

• Oversee leadership profiles, executive bios, and materials for external representation.

• Maintain messaging frameworks, voice guidelines, and strategic insights to direct executive communications.

• Collaborate with media relations teams to support inbound inquiries and proactive storytelling.

• Lead preparations for executive interviews, including messaging, Q&A development, bridging, and risk mitigation.

• Provide real-time communications guidance to executives during high-visibility or sensitive situations.

• Execute additional duties as assigned.

⛳️ Requirements

• 7-10+ years of experience in communications, public relations, or executive communications.

• Direct experience in supporting senior leaders and crafting executive-level messaging.

• Outstanding writing skills with the capacity to adjust tone for various audiences and formats.

• Strong strategic thinking abilities and proficiency in translating complex topics into clear narratives.

• Experience in managing high-priority, time-sensitive communications.

• Excellent judgment and capability to navigate complex or sensitive situations.

• Proven track record of influencing and advising senior stakeholders.

• Experience in corporate, financial services, or highly regulated sectors.

• Background in media relations or facilitating executive media engagement.

• Experience in supporting executive visibility or thought leadership strategies.

• Experience working in fast-paced, high-growth, or transformation-focused environments.

🏝️ Benefits

• Medical and prescription drug coverage for eligible associates and their dependents.

• H&R Block Retirement Savings Plan (401(k) Plan).

• Employee Assistance Program.

• (Virtual) fitness center programs.

• Associate discount program.

• Business Travel Accident Insurance.

• Associate Tax Prep benefit.

• Competitive compensation.

• Comprehensive benefits package.

• Support for life both inside and outside of work.

• Opportunities for continuous learning.