Senior Manager, ECM Business Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the Director of Business Development to optimize and standardize operations and data across customer interactions.

• Align brand, customer, and sales strategies to meet and surpass KPIs.

• Assist eCommerce customer teams in achieving top KPIs both internally and with clients.

• Work alongside analytics to develop ECM reporting, primarily focused on Amazon and Last Mile customers.

• Identify, cleanse, link, and merge retailer-partner and internal data for comprehensive analysis.

• Enhance execution and standardize reporting processes across ECM customer teams.

• Pinpoint growth opportunities at the customer level by utilizing analytical and financial expertise.

• Track and assess competitor and customer trends affecting KHC's performance.

• Embed eCommerce customers into existing KHC routines and develop additional reporting and processes as necessary.

• Incorporate ECM reporting into company-wide routines, such as MBR and annual planning.

• Oversee centralized ECM planning inputs within sales-wide strategies and processes.

• Manage ECM customer-focused reporting and action routines to ensure monthly targets are achieved.

• Integrate the eCommerce business into cross-functional routines and projects.

• Collaborate with finance, supply chain, category management, insights, marketing, and other departments.

• Incorporate customer reporting data into KHC systems for improved forecasting accuracy.

• Develop partnership materials that are ready for customer presentation.

• Align actionable insights plans with the shopper insights team.

• Assist in creating materials for regular interactions with retailer partners and KHC eCommerce teams.

⛳️ Requirements

• A strong passion for high performance and digital success.

• An ownership mentality regarding performance, data, customer relationships, and planning.

• Robust CPG experience in Sales, Category Leadership, Insights, or eCommerce.

• Strong financial acumen, including experience managing P&L and understanding profit and revenue drivers.

• Background in sales or a center of excellence role overseeing an entire category or customer across multiple annual cycles.

• Excellent project management and organizational skills.

• Ability to be a trusted, clear storyteller who effectively engages at the executive level.

• Experience in presenting and representing a larger team during key milestones with leadership.

• Proficiency in creating presentations using a storytelling framework.

• Strong analytical thinking capabilities and/or experience in performance reporting and analytics.

• Self-motivated individual capable of working under pressure and managing multiple priorities.

• Strategic thinker with the ability to connect consumer insights to business objectives.

🏝️ Benefits

• Performance-based bonus.

• Healthcare coverage.

• Protection and savings plans.

• Medical.

• Prescription Drug.

• Dental.

• Vision.

• Screenings/Assessments.

• Paid Time Off.

• Company Holidays.

• Leave of Absence.

• Flexible Work Arrangements.

• Recognition.

• Training.

• Employee Assistance Program.

• Wellbeing Programs.

• Family Support Programs.

• 401k.

• Life insurance.

• Accidental Death & Dismemberment.

• Disability.

• Events, resources, and learning opportunities that promote physical, social, emotional, and financial well-being.

• Business Resource Groups offering thought leadership, employee engagement, and professional development opportunities.

• High-quality learning experiences for managers and leaders.